Published by Quincy Media, Inc. on Mar 14, 2024

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WEEK 25 News

1. Catch the latest news headlines, check today’s forecast, navigate the radar, and find out what events are happening in your community – all with just one app.

2. The news experience you’ve been waiting for is finally here!

3. Powered by Central Illinois' #1 news source - 25 News.

WEEK 25 News Customer Insights

1. This is the fourth time in as many months that this has happened uninstalling and reinstalling does not work to solve this issue will be looking into the CBS affiliates online presents if this keeps up, I have loved week since the Mac and mike EraApp hasn't been working correctly.

2. Have uninstalled and reinstalled 2x.Since update it's not very user friendly,and still has old stories as breaking news,have reinstall twice and nothing shopping for a different app to reply this.This app has kept me updated on the Virus and local information.

3. May have to find a different app to use now unfortunately.Not been able to watch live stream for the last 3 days, last thing able to see was sports segment on Fri night since then it has been only adds for new Amsterdam, and slab jacking.

4. like it but 1) wish weather on here was as detailed as their weather app and 2) sooo wish I could zoom pictures in the stories for better understandingThe loud playing ads are terrible in the morning.I used to love this app.

5. I also find the grammar and spelling to be an issue.I used to love this app for news and weather.

6. Sometimes the breaking news story has the weather attached to it.

7. I dont know what happened but now, it wont let me choose my location for weather updates or anything.

8. Old stories from 2 weeks ago are on breaking news.

9. This is the only way I can get local news I work 12hours 3rd shift.

10. I like the instant notifications but often times when you go to the story it is not the story you were told about.

11. I have tried uninstalling and reinstalling multiple times, nothing has helped.

Steps to Troubleshoot & Fix WEEK 25 News Issues

1. Fix WEEK 25 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WEEK 25 News: Restarting the app will resolve most errors.
  2. Update the WEEK 25 News App. Here is how:
    1. On Android goto PlayStore » Search for "WEEK 25 News" » Open WEEK 25 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WEEK 25 News » click "UPDATE".
  3. Clear WEEK 25 News app cache: Clearing cached data will force your app to retrieve the latest data directly from WEEK 25 News servers.
    1. On Android, goto Settings » Apps » Select "WEEK 25 News" » click Storage » click "Clear Cache".
  4. Check WEEK 25 News app permissions. If any of these permissions required to use your device's features are disenabled, WEEK 25 News might not work.
  5. Uninstall and reinstall WEEK 25 News. If nothing else has worked, completely uninstall WEEK 25 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WEEK 25 News not working


2. Fix WEEK 25 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WEEK 25 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WEEK 25 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WEEK 25 News may not be able to connect to the Internet when running in the background.

Reported Issues