Contact Genero Urbano Customer Service

Why should I report an Issue with Genero Urbano?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MISCLICS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It has the same wallpaper for every song I download it never changes yall need to fix that because it shouldn't have the same song wallpaper for every song thats not how it is supposed to be at allWont connect to serverI love it!!!Daddy yankee fiolredilz Romero santas vaetura ozuna and the new Orleans saintsMolestopor que no Baja Las canciones y se sierra sola la app.

1. Fix Genero Urbano Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Genero Urbano: Restarting the app will resolve most errors.
2. Update the Genero Urbano App. Here is how:
   1. On Android goto PlayStore » Search for "Genero Urbano" » Open Genero Urbano » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Genero Urbano » click "UPDATE".
3. Clear Genero Urbano app cache: Clearing cached data will force your app to retrieve the latest data directly from Genero Urbano servers.
   1. On Android, goto Settings » Apps » Select "Genero Urbano" » click Storage » click "Clear Cache".
4. Check Genero Urbano app permissions. If any of these permissions required to use your device's features are disenabled, Genero Urbano might not work.
5. Uninstall and reinstall Genero Urbano. If nothing else has worked, completely uninstall Genero Urbano then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Genero Urbano not working

2. Fix Genero Urbano Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Genero Urbano be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Genero Urbano not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Genero Urbano may not be able to connect to the Internet when running in the background.