Contact China News English Customer Service

Why should I report an Issue with China News English?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MiscApps1 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. scmp not working wellJust installed this app for my very 1st time, during the first minute running this app, it lists an extensive genuine China's media (genuine, not the fake ones!), I am quite impressed! And it has clean look, fast response thus I rate it 5 stars! Will update upon longer interaction experiences and learning more.

1. Fix China News English Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart China News English: Restarting the app will resolve most errors.
2. Update the China News English App. Here is how:
   1. On Android goto PlayStore » Search for "China News English" » Open China News English » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for China News English » click "UPDATE".
3. Clear China News English app cache: Clearing cached data will force your app to retrieve the latest data directly from China News English servers.
   1. On Android, goto Settings » Apps » Select "China News English" » click Storage » click "Clear Cache".
4. Check China News English app permissions. If any of these permissions required to use your device's features are disenabled, China News English might not work.
5. Uninstall and reinstall China News English. If nothing else has worked, completely uninstall China News English then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing China News English not working

2. Fix China News English Server issues & Internet Connection

1. Check network connection: An unstable Internet will make China News English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to China News English not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, China News English may not be able to connect to the Internet when running in the background.