Contact westmoney Customer Service

Why should I report an Issue with westmoney: Insight of China?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Saxo_Fintech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Does this mean I have to download another app to receive payment??? Please help!!So hard to withdraw you have to sign up for the third party but you can't enter the verification code because of the delay the code's valid within 5 mins but you can't receive within the given time.....i honestly don't knw if this app's legit,So i'LL rate it 2 stars I'm willing to change the ratings if they allow me to withdraw my accumulated coins.Great app 👍.

2. Good job.It's a very good app, with very educative information especially on Chinese stocks, somehow tricky to understand but if you give yourself time you get to adapt to it and learn new things fast , it's a quite interesting appOnly two stars because after 3 days of completing the tasks i could not withdraw.

3. Imagine getting up $5 dollars or $10 everyday by just simulating and analysing stocks.... At the moment I have received more than $50 though I still have $10 under review for about a month.I've been standing by and have been very active and was able to complete the task every damn day.

4. This is legit guys you just have to learn how to earn profit here,plus you get the chance of analyzing stocks and about investment while earning money.

5. Nomore false hopesThe option to see your coins or withdraw disappered after only a few days of using the app.

6. When i tried to reinstall it and relogin again, i have 1000 point even more, but when i login again my point was reset to 300 as i register for the first time.

7. In almost one month of using it I already withdraw 60$ from joining in their events and doing daily task.

8. I have tried to create an account but after filling up and it says enter the code to verify but no code arrive.

9. THIS APP IS FAKE!In this app I learn a lot of Chinese concept stocks and how to make an accurate evaluation about it.

10. But then my withdraw request has been more than two weeks.

11. However, I'm rating it 4 stars cos I haven't been receiving any payouts.

1. Fix westmoney Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart westmoney: Restarting the app will resolve most errors.
2. Update the westmoney App. Here is how:
   1. On Android goto PlayStore » Search for "westmoney" » Open westmoney: Insight of China » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for westmoney » click "UPDATE".
3. Clear westmoney: Insight of China app cache: Clearing cached data will force your app to retrieve the latest data directly from westmoney servers.
   1. On Android, goto Settings » Apps » Select "westmoney: Insight of China" » click Storage » click "Clear Cache".
4. Check westmoney app permissions. If any of these permissions required to use your device's features are disenabled, westmoney might not work.
5. Uninstall and reinstall westmoney. If nothing else has worked, completely uninstall westmoney then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing westmoney not working

2. Fix westmoney Server issues & Internet Connection

1. Check network connection: An unstable Internet will make westmoney be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to westmoney not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, westmoney may not be able to connect to the Internet when running in the background.