Published by Mighty Networks

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Why should I report an Issue with Spellbound+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mighty Networks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Spellbound+ Customer Insights

1. My only criticism is the app was a little confusing to navigate at first, due to the large variety of different of chat rooms and such, but I soon figured out where everything was and now it's a breeze.While the app as a whole is amazing the UI is very confusing to navigate around, for example myself and as far as I have seen, a lot of people had difficulty in finding the early episode release which I hope will be fixed in future.I love this app, it gives members of this story a more immersive experience.

2. But the rest of the adicional content certainly makes up for it! Amazing job you guys keep it up!☺💜It's fairly straightforward to use, and easy to navigate! I've really enjoyed having a space specifically for Project 863, where I can see theories and memes, and interact with other like minded people.

3. Nothing seems to work 😕 Hope this issue is fixed soon! I DO NOT RECCOMMEND UPDATING!Engaging with other posts is very easy and the content is worth paying for if you want to but the free content is well worth it as well.

4. it would be nice to have the episodes be the first thing you see and then navigate to the discussions to lost the chance of spoilers before watching.I downloaded the app but it shows me a screen that tells me I'm unable to get a membership at this time and won't allow me to choose a plan or even create an account.

5. Thank you for everything you do Spellbound Inc.I'm really excited for future of this app, but I found it difficult to find the early release but worst of all, while looking for the episode people were posting about what happened in the episode.

6. Edit: i just updated the app, and now it won't load anymore! Every time I open the app, it just shows me a blank purple screen.

7. Love being able to support some of my favorite creators directly! It could be easier to navigate, and it is a bit slow sometimes.

8. Having been on this 863 ride since the first key was found and purchasing shirts and tats from inkbox I was hoping to be a part of this as well.

9. Some slight issues and some parts of the app take some time to get the hang of it, specifically to see where the premium content.

10. I enjoy all the app has to offer, however, after updating today (7 August) I just get a purple screen whenever I try to open the app.

11. I hope the kinks are worked out soon and I am able to join if so ill be glad to add starsOverall pretty good, but i would like some changes, some that would help them.

Steps to Troubleshoot & Fix Spellbound+ Issues

1. Fix Spellbound+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spellbound+: Restarting the app will resolve most errors.
  2. Update the Spellbound+ App. Here is how:
    1. On Android goto PlayStore » Search for "Spellbound+" » Open Spellbound+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spellbound+ » click "UPDATE".
  3. Clear Spellbound+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Spellbound+ servers.
    1. On Android, goto Settings » Apps » Select "Spellbound+" » click Storage » click "Clear Cache".
  4. Check Spellbound+ app permissions. If any of these permissions required to use your device's features are disenabled, Spellbound+ might not work.
  5. Uninstall and reinstall Spellbound+. If nothing else has worked, completely uninstall Spellbound+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spellbound+ not working


2. Fix Spellbound+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spellbound+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spellbound+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spellbound+ may not be able to connect to the Internet when running in the background.

Reported Issues