Published by Midwest Communications, Inc.

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Why should I report an Issue with KTWB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Midwest Communications, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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KTWB Customer Insights

1. Waste of time and energy to make it work.Love these guys! Only wish the plastic surgery ad was much easier to close after it plays out after the 1st time!I love big country radio I listen to it every day it keeps my day going I love.when the phone screen times out the app closesit keeps turning off so I am uninstall the appIt sucks, all there is is songsA GREAT APPDidn't work in 2015 on my Note.

2. I tried the app after the Web page wouldn't play the other day either.Plays audio for about 30 seconds and then stops playing audio.

3. Sucks because it's the only radio station I listen to in the car, wanted to be able to listen at work also.

4. This station streams flawlessly on that app.I played the radio the first time I installed it and you can hear the radio just fine.

5. If you press stop and then press play again, you will get another 30 seconds of audio and then repeat the cycle over and over again.

6. Switched back to Samsung at the end of 2017 and the app doesnt work again.

7. As soon as the screen shuts off, the music stops.

8. Switched to Apple for a year and it worked just fine.

9. App closes and returns to home phone screen.

10. Box pops up that reads "an error occurred" only option is to click OK.

11. Downloaded it and tried to open the app.

Steps to Troubleshoot & Fix KTWB Issues

1. Fix KTWB Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KTWB: Restarting the app will resolve most errors.
  2. Update the KTWB App. Here is how:
    1. On Android goto PlayStore » Search for "KTWB" » Open KTWB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KTWB » click "UPDATE".
  3. Clear KTWB app cache: Clearing cached data will force your app to retrieve the latest data directly from KTWB servers.
    1. On Android, goto Settings » Apps » Select "KTWB" » click Storage » click "Clear Cache".
  4. Check KTWB app permissions. If any of these permissions required to use your device's features are disenabled, KTWB might not work.
  5. Uninstall and reinstall KTWB. If nothing else has worked, completely uninstall KTWB then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KTWB not working


2. Fix KTWB Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KTWB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KTWB not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KTWB may not be able to connect to the Internet when running in the background.

Reported Issues