Published by Microsoft Corporation

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Hummingbird?



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What users are saying

1. Never experienced this in any news reader app, even the default Microsoft News app does a better job.Simply amazing! Built-in ad block, dark mode, reading mode, customizable news categories and article history!? This app has been thought out quite well and I hope it continues to build on top of what's already great about it.Trash. Does not pick up on personalization, does not allow blocking of keywords to avoid useless news, does not even provide local news even when you approve location settings.

2. Fantastic Job! I would highly recommend to anyone as tbe best news reader I've yet used anywhere.I have uninstalled the app since I kept getting content that I am not interested in and disliking stories did not seem to make a difference.

3. I keep getting unrelated U.S. Political news from the Science and Tech section even though it wasn't even selected on my mix.

4. There's no intelligence in this app to speak of, artificial or not.This app looks nice and runs well, so maybe it's me, but the apps feed section doesn't seem to pay attention to the users picked topics very much.

5. This was a pathetic attempt to catch up with Google's feed, and it failed miserably.It's very good and my only complaint is that when using dark mode the splash screen is white and that can be a problem at night.

6. We'll see if it catches up to other apps like Flipboard.This news app lacks a built-in adblocker.

7. I find this news SO much more enjoyable than just the #1 headline in any category like you'd see in other news apps.

8. I don't have a single political option chosen at all, but a lot of what's in the feeds "Your mix" tab is political articles, it seems the things I've selected are least of what's in my feed.Surprisingly bad coming from Microsoft.

9. There are some simple ways you can make the UI much more pleasant to use.I love this app! I actually much prefer it to the Microsoft News app.

10. The algorithim (idk how you spell it) really picked up on my finnicky interests fast, and without even reloading my feed began populating on-target stories for me, which makes it hard to put down in a great way.

11. In order to get to the ... menu (context sensitive menu for each story) so I can say "I don't like this story" I end up clicking the story (several times) because the sensitive area is tiny.

Steps to Troubleshoot & Fix Hummingbird Issues

1. Fix Hummingbird Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hummingbird: Restarting the app will resolve most errors.
  2. Update the Hummingbird App. Here is how:
    1. On Android goto PlayStore » Search for "Hummingbird" » Open Hummingbird - stories for you » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hummingbird » click "UPDATE".
  3. Clear Hummingbird - stories for you app cache: Clearing cached data will force your app to retrieve the latest data directly from Hummingbird servers.
    1. On Android, goto Settings » Apps » Select "Hummingbird - stories for you" » click Storage » click "Clear Cache".
  4. Check Hummingbird app permissions. If any of these permissions required to use your device's features are disenabled, Hummingbird might not work.
  5. Uninstall and reinstall Hummingbird. If nothing else has worked, completely uninstall Hummingbird then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hummingbird not working


2. Fix Hummingbird Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hummingbird be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hummingbird not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hummingbird may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!