Contact meShare Customer Service

Why should I report an Issue with meShare?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of meShare Support to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall the app is okay, but it still has a long way to go.I want to love this app and rely on it but 75% of the time I can not view recorded events or it takes forever to load and playback video.

2. Are there anything I can do to fix this problem never had any problems with this app till last couple of month's also when it does work it shows my camera's are off line but I can switch to another camera and it works fine for 30 to 45 minutes.

3. Subscription is WAY overpriced for 5 second CLIPS! Cameras do have accurate, clear night vision and the image is great for a $30 camera.

4. It takes multiple restarts of the application to get video playback to work 95% of the time.

5. Touching on a listed camera I am able to see events for that camera, but when it hangs it does exactly the same thing.

6. Live video works more often than not, but it's still obnoxious that video playback for portions of the day take multiple attempts to load.

7. Can't ever get on cameras from my phone I always gotta restart phone or router which makes it useless when I'm away this has been going on for last couple month's.

8. For example I never see the camera page update to show that there were motion alerts.

9. Also when trying to scrub through playback it doesn't register that I moved to a different time.

10. Night vision tends to look like tunnel vision and doesn't have the distance the Comcast/XFinity home camera had.

11. The video footage is there, so it's absolutely an issue with the serverside handling of data on meShare.Needs major update/overhaul as far as connection accuracy.

1. Fix meShare Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart meShare: Restarting the app will resolve most errors.
2. Update the meShare App. Here is how:
   1. On Android goto PlayStore » Search for "meShare" » Open meShare » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for meShare » click "UPDATE".
3. Clear meShare app cache: Clearing cached data will force your app to retrieve the latest data directly from meShare servers.
   1. On Android, goto Settings » Apps » Select "meShare" » click Storage » click "Clear Cache".
4. Check meShare app permissions. If any of these permissions required to use your device's features are disenabled, meShare might not work.
5. Uninstall and reinstall meShare. If nothing else has worked, completely uninstall meShare then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing meShare not working

2. Fix meShare Server issues & Internet Connection

1. Check network connection: An unstable Internet will make meShare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to meShare not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, meShare may not be able to connect to the Internet when running in the background.