Contact Memory Games Customer Service

Why should I report an Issue with Memory Games: Brain Training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Maple Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Laser games complete themselves sometimes, lazy design.I've only played the game for 1 night but it has some quite interesting levels of difficulty.

2. Why do apps keep doing this? why do they keep ruining games with ads? there's an ad every two levels and that's ridiculous yes you can sometimes skip after a few seconds but the ads are usually about 30 to 60 seconds long that's ridiculous I literally just installed the game and in less than one minute of opening the app I had two ads.

3. Some of the games like catch the squares are super poorly explained and end up more lucky than skill.Great and very cheap for full version compared to other similar apps.

4. I do not know how hard the levels get, as I would love more challenging difficulty than the ones we start out with, but my phone was getting too hot to be able to keep playing.

5. Overall good game worth installing (in my opinion).The amounts of pop ups are insane! Also the online play people are bots, because I played a little bit and went AFK and still won by over 20 points.

6. Not perfect I haven't found a way to search for games or categories directly and maybe some more complex games could be added in a separate tab (for premium).

7. As well as that there is an online way to play which evens out the difficulty of the main game.

8. Also the majority of the games are more hand-to-eye coordination games and visual pattern recognition, rather than memory games.

9. Also the difficulty increases too slowly-I shouldn't have to slog through dozens of easy puzzles to get to a level that is challenging.

10. TY for letting it work offline.Excellent game play and simple graphics that move along nicely.

11. No subscription, a variety of helpful games, clean design, fairly responsive UI.

1. Fix Memory Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Memory Games: Restarting the app will resolve most errors.
2. Update the Memory Games App. Here is how:
   1. On Android goto PlayStore » Search for "Memory Games" » Open Memory Games: Brain Training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Memory Games » click "UPDATE".
3. Clear Memory Games: Brain Training app cache: Clearing cached data will force your app to retrieve the latest data directly from Memory Games servers.
   1. On Android, goto Settings » Apps » Select "Memory Games: Brain Training" » click Storage » click "Clear Cache".
4. Check Memory Games app permissions. If any of these permissions required to use your device's features are disenabled, Memory Games might not work.
5. Uninstall and reinstall Memory Games. If nothing else has worked, completely uninstall Memory Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Memory Games not working

2. Fix Memory Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Memory Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Memory Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Memory Games may not be able to connect to the Internet when running in the background.