Contact Kids Brain Games Customer Service

Why should I report an Issue with Kids Brain Games for Preschool?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KiDEO (formerly forqan smart tech) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My child is 5 and knows how to press the back button and instantly exit the ads and applause delay lockout (it locks the screen while it shows you your score, if you click back on your phone then it allows you to advance to next page with out waiting for applause) Positive: i did the full game in about 30mins some times I'd get stumped when picking out the difference between image.

2. Positive reinforcement and tips to encourage the childStart the app.. loading screen.. followed by a full screen advertisement which is timed and you have to wait out.. I did not play this game for a single second and I'm bombarded with ads.

3. In a game designed for young kids, and the frequency of full screen ads that pop up, it is easy for them to accidentally download new programs.

4. It's a shame as some of the games seem really nice 😣There are ads after each game played, but my kid has no trouble maintaining game play.

5. And I may be mistaken but I believe this app is advertised by scam companies that unwittingly subscribe you to a £5/week service.A three-year-old sure enjoys the games but every single time and add pops up they end up clicking on it.

6. definitely fun for you to play together, kids will enjoy this very much.The games are great, but no option that I could find to pay to remove ads.

7. Bad design choice!Any app that doesn't let you quit the game without pressing the home button is a waste of time.

8. My daughter loves it!Somewhat decent, I just use it to exercise my kids brain with the memory games.

9. I can't hand this game to my kids if random full-screen ads appear.

10. Although, he really loves battle games or anyone who can take out the bad guy 🤣 he does also enjoy most brain games.

11. They can't just play the game.

1. Fix Kids Brain Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kids Brain Games: Restarting the app will resolve most errors.
2. Update the Kids Brain Games App. Here is how:
   1. On Android goto PlayStore » Search for "Kids Brain Games" » Open Kids Brain Games for Preschool » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Brain Games » click "UPDATE".
3. Clear Kids Brain Games for Preschool app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Brain Games servers.
   1. On Android, goto Settings » Apps » Select "Kids Brain Games for Preschool" » click Storage » click "Clear Cache".
4. Check Kids Brain Games app permissions. If any of these permissions required to use your device's features are disenabled, Kids Brain Games might not work.
5. Uninstall and reinstall Kids Brain Games. If nothing else has worked, completely uninstall Kids Brain Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kids Brain Games not working

2. Fix Kids Brain Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kids Brain Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kids Brain Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kids Brain Games may not be able to connect to the Internet when running in the background.