Published by Zinkia Entertainment, S.A.

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Why should I report an Issue with Pocoyo PlaySet Learning Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zinkia Entertainment, S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pocoyo PlaySet Learning Games Customer Insights

1. It seems they're hoping people have just forgotten about it and will continue not to notice the charge; but Google Play needs to monitor apps that have ongoing charges with no app updates.Not good I played but when I clicked on a game of it nothing came and my tab was glichy not good so I thought it had to pay but nothing so plz fix this BIG bug😖 ughhhhh I-Im s-scard of-f-f b-b-bug😨😱☹️Not working.

2. Initially we were paying for the game thinking, of course, that there was a recurring charge because content would continue to be added.

3. The game interface is shifted outside the mobile screen.Me i hate this game because i need my mother to pay and when i download is not working .

4. And , i press the subscribe botton in still DON'T WORK I HATE THE GAME!!!!It took too long to even download the 100,000 versions of the game.

5. As of today this app has had nothing done to it since 2017; but they still want to charge a recurring fee for an app that will never have anything else added to it.

6. And this is a very bad game.

7. Also I only like SMG4 and stuff.

Steps to Troubleshoot & Fix Pocoyo PlaySet Learning Games Issues

1. Fix Pocoyo PlaySet Learning Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pocoyo PlaySet Learning Games: Restarting the app will resolve most errors.
  2. Update the Pocoyo PlaySet Learning Games App. Here is how:
    1. On Android goto PlayStore » Search for "Pocoyo PlaySet Learning Games" » Open Pocoyo PlaySet Learning Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocoyo PlaySet Learning Games » click "UPDATE".
  3. Clear Pocoyo PlaySet Learning Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocoyo PlaySet Learning Games servers.
    1. On Android, goto Settings » Apps » Select "Pocoyo PlaySet Learning Games" » click Storage » click "Clear Cache".
  4. Check Pocoyo PlaySet Learning Games app permissions. If any of these permissions required to use your device's features are disenabled, Pocoyo PlaySet Learning Games might not work.
  5. Uninstall and reinstall Pocoyo PlaySet Learning Games. If nothing else has worked, completely uninstall Pocoyo PlaySet Learning Games then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pocoyo PlaySet Learning Games not working


2. Fix Pocoyo PlaySet Learning Games Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pocoyo PlaySet Learning Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pocoyo PlaySet Learning Games not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pocoyo PlaySet Learning Games may not be able to connect to the Internet when running in the background.

Reported Issues