Published by Pearson Education Limited

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What users are saying

1. Developers Please from the bottom of my heart please read thisI feel like everyone knows that games get worse as they age, the newest version is usualy always the best..I recently logged into my 2019 account that was completley untouched seince then and everything is completley changed- the fashion store or whatever you want to call it is completley diffrent.. not going to play this game again but it was fun while it lasted I guess?Guys, stop thinking this is classic Poptropica! It is not! It is a Pearson product for young ELL kids to learn to read and speak english! It just uses Poptropica graphics! Of course you wouldn't like it! It is not intended for a normal audience, just ELL kids! Classic Poptropica is still on the app store.

2. Please fix this issue so my kids can learn and enjoy more!Well this game seems a bit cool it's better then the regular version first of all this game is a game that I completed all the Islands It was a bit hard when I was young I think I started playing this game at age 6 or 7 but um 10000000 years ago I existed even though I'm still 9 years old 1 month and 29 days tommorow I'll be 9 and 2months old 16 of my brothers that are 9 but 3 months and 2 weeks younger than me they played it when.

3. I downloaded the app only to find out that there isnt even a "LOG IN" option, only a "CREATE ACCOUNT" option??? And once you DO make a new account, you cant customize your character accordingly OR choose your own name; on top of that there's only six (6) islands, i don't even think they're the same as the ones on PC.

4. This is probably better to play on something with a bigger screen like a tablet or pc or something.This is an awesome fun game that deserves a 5 star but it glitches and makes my phone freeze up.

5. Im not saying I can't afford it, it's just that maybe some people can't and want to have all the islands on the OG poptropica.

6. What if people can't afford the membership, but really likes all the islands from the OG poptropica.

7. I also have a question, why did poptropica change islands? It now has to have a membership to do all the items .

8. to be continued.I began playing poptropica on my PC and wanted to begin playing on the same account on mobile.

9. It seems like it'd be fun, but whenever I click on those...digital information board things, I can't exit the screen and have to leave the game and reopen it.

10. Overall, they should really update to the old version because this new update is really weird.Its a good game! It better than nothing.

11. I really wish the mobile version was like the PC one but other than that its great :))When I opened the app, I was devastated to find that it was completely different.

Steps to Troubleshoot & Fix Poptropica English Island Game Issues

1. Fix Poptropica English Island Game Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Poptropica English Island Game: Restarting the app will resolve most errors.
  2. Update the Poptropica English Island Game App. Here is how:
    1. On Android goto PlayStore » Search for "Poptropica English Island Game" » Open Poptropica English Island Game » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poptropica English Island Game » click "UPDATE".
  3. Clear Poptropica English Island Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Poptropica English Island Game servers.
    1. On Android, goto Settings » Apps » Select "Poptropica English Island Game" » click Storage » click "Clear Cache".
  4. Check Poptropica English Island Game app permissions. If any of these permissions required to use your device's features are disenabled, Poptropica English Island Game might not work.
  5. Uninstall and reinstall Poptropica English Island Game. If nothing else has worked, completely uninstall Poptropica English Island Game then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Poptropica English Island Game not working


2. Fix Poptropica English Island Game Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Poptropica English Island Game be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Poptropica English Island Game not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Poptropica English Island Game may not be able to connect to the Internet when running in the background.

Reported Issues

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