Published by Bauer Media Audio Portugal on Jul 8, 2024

Report an issue with Cidade FM.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cidade FM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bauer Media Audio Portugal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cidade FM image 1 contact Cidade FM image 2

Cidade FM Customer Insights

1. Obrigada! :)Se fosse adicionado suporte ao chromecast ficaria perfeita.Não funciona com o Samsung Galaxy S6 Edge+Raramente funcionava....até que deixou de funcionar...pena!Stopped working on S4Som muito ruim!No soundApós esta ultima actualização deixou de funcionar totalmente, a aplicação abre mas não se ouve qualquer som, pena porque na verção anterior estava a funcionar bem.

2. Tanto no telemovel (Galaxy S2) como na Tablet (Polaroid MIDC410) costumava funcionar sem problemas, agora nada.

3. ela é rápida e estável, portanto desconfio que seja algo no app.

4. computador consigo ouvi-la perfeitamente.

5. que fique parando 1 em 1 minuto.

Steps to Troubleshoot & Fix Cidade FM Issues

1. Fix Cidade FM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cidade FM: Restarting the app will resolve most errors.
  2. Update the Cidade FM App. Here is how:
    1. On Android goto PlayStore » Search for "Cidade FM" » Open Cidade FM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cidade FM » click "UPDATE".
  3. Clear Cidade FM app cache: Clearing cached data will force your app to retrieve the latest data directly from Cidade FM servers.
    1. On Android, goto Settings » Apps » Select "Cidade FM" » click Storage » click "Clear Cache".
  4. Check Cidade FM app permissions. If any of these permissions required to use your device's features are disenabled, Cidade FM might not work.
  5. Uninstall and reinstall Cidade FM. If nothing else has worked, completely uninstall Cidade FM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cidade FM not working


2. Fix Cidade FM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cidade FM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cidade FM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cidade FM may not be able to connect to the Internet when running in the background.

Reported Issues