Contact McDonald's Customer Service

Why should I report an Issue with McDonald's?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McDonald's Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the app to access offers, which you can directly redeem at the cashier of the restaurant with your mobile phone! - Whatever you need to know about McDonald's™: our menu, store finder (by location), new products and new restaurants, nutritional info and even the Happy Meal™ toys of the month! - Enjoy fun moments with games, competitions and tasty gifts! Stay tuned!

2. - Unique offers always available in the palm of your hand!

1. C'mon, you guys are literally one of the biggest and richest fast food chains in the world, but you invest your time, money, and effort on this garbage? You let down millions of your loyal customers.Works, but 10x slower than the mcdelivery Indonesia app, I'll stick with that one for now.

2. After each of the recent updates, payment processing will always hang, either charging my card successfully while the order itself will fail, or the order fails and eats all my points or promo offers used.

3. This app is intentially designed to instill blind brand loyalty, it comes with convenience, notifications so you get psychologically programmed to think it's the only/easiest food option you have and provide you with "free" items like small fries/drinks/sundae that literally cost almost nothing.

4. it's a bit faster now but still too slow, trying to redeem points is a useless exercise as it removes the points with no way of actually using the discount, going back ends up clearing what you had in your cart and you need to start all over again.

5. One time it says I have to install it from Google Play, but it was installed from here only... Other time it doesn't even open, or says I have to use the latest version, even though there is no update for it.

6. I've complained during the 1st incident but the CSR doesn't being helpful and keep asking so many unnecessary details repeatedly.What's the point to install your app if the promotion/offer option always shows a dead link.

7. There are no specific menu items for Delivery, Menu, Points Barcode, etc.. Also, most of the pages in the app are web pages and not native app pages.

8. I almost have to wrestle with the app's online delivery option just to end up having the app cancel my order(which I did not do) and needing to wait for 5 days or potentially longer for my money to be refunded.

9. The only problem is, whenever I made reward redemption of an item that not available at selected outlet, the apps will still even though I have cancelled the item (no other choice because if not cancel, it cant proceed).

10. It obvious works well for some people.Love the app, easy to make order and can save lot of time.

11. For a company they size of McD this is just embarrassing.An app that pretends to be usable but in reality it's only use is as a glorified points collector.

1. Fix McDonald's Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart McDonald's: Restarting the app will resolve most errors.
2. Update the McDonald's App. Here is how:
   1. On Android goto PlayStore » Search for "McDonald's" » Open McDonald's » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for McDonald's » click "UPDATE".
3. Clear McDonald's app cache: Clearing cached data will force your app to retrieve the latest data directly from McDonald's servers.
   1. On Android, goto Settings » Apps » Select "McDonald's" » click Storage » click "Clear Cache".
4. Check McDonald's app permissions. If any of these permissions required to use your device's features are disenabled, McDonald's might not work.
5. Uninstall and reinstall McDonald's. If nothing else has worked, completely uninstall McDonald's then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing McDonald's not working

2. Fix McDonald's Server issues & Internet Connection

1. Check network connection: An unstable Internet will make McDonald's be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to McDonald's not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, McDonald's may not be able to connect to the Internet when running in the background.