Contact Maytag Customer Service

Why should I report an Issue with Maytag?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Whirlpool Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Smart features are there to help bring efficiency to laundry day, maximizing your time so you can spend it on what matters most. *Appliance must be set to remote enable.

2. Have power and control at your fingertips when you connect your Maytag® Smart Washer or Dryer with the Maytag™ app.

3. Compatible connected appliance required.

4. Features subject to change.

5. Details & privacy info at maytag. com/connect.

1. I'm calling the appliance store next.I was surprised to learn, after spending almost $2,000 on a new "smart" Maytag washer and dryer, that I needed a subscription, with a cost attached (after free trial), to use the technology.

2. So completely relying on the app can be frustrating, but when it is working properly it saves me extra trips down to my lower level to check load times and to restart the dryer when I know it needs a little more time.The app worked fine for months and now it will not work at all.

3. I've owned the device for 3 months, left several trouble call issues through the app and not had one response to resolve.It's better than nothing...? I mainly use it to notify me when a cycle is complete, but one major feature that's missing is the ability to notify me when the washer is "out of balance".

4. Amazing.Downloaded this app for my new smart enabled washer dryer but haven't been able to log in after creating an account and verifying via email.

5. I'd rather it just pause and notify me when the balance is off instead of wasting time and water until I realize what is happening.The app is a complete waste of time.

6. Worst of all, the company is sneaky about charging a subscription fee (per appliance!) for their app that doesn't do much more than tell you that the wash/dry cycle is done.

7. My washer will keep adding and draining water to try and re-balance itself instead of letting me know it needs help, which it ALWAYS does when this happens.

8. It doesn't provide any update as to wait time or caller number in queue.

9. Also, if there is a power failure on the appliance, there is no "reset" on the app and cannot clear it even though the machine is working.

10. I would think someone less technically inclined would not be able to overcome these hurdles.My only complaint is when it suddenly stops sending the cycle signals to my phone.

11. Called customer support number in the app and the option selection didn't work, so I had to find another number.

1. Fix Maytag Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Maytag: Restarting the app will resolve most errors.
2. Update the Maytag App. Here is how:
   1. On Android goto PlayStore » Search for "Maytag" » Open Maytag » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maytag » click "UPDATE".
3. Clear Maytag app cache: Clearing cached data will force your app to retrieve the latest data directly from Maytag servers.
   1. On Android, goto Settings » Apps » Select "Maytag" » click Storage » click "Clear Cache".
4. Check Maytag app permissions. If any of these permissions required to use your device's features are disenabled, Maytag might not work.
5. Uninstall and reinstall Maytag. If nothing else has worked, completely uninstall Maytag then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Maytag not working

2. Fix Maytag Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Maytag be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Maytag not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Maytag may not be able to connect to the Internet when running in the background.