Published by Martin Tesar

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Why should I report an Issue with Deck of Cards - Professional?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Martin Tesar to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Deck of Cards - Professional

1. Do you need cards right in your pocket? Get this app!

Deck of Cards Customer Insights

1. I wish there was a setting to turn off rotation of the cards)I must admit... I don't get the appeal of the rotational simulation.

2. It also makes it difficult to control the flick of the card... and makes the app much bigger than it needs to be.Quite convenient in a pinch.

3. The second one is that both jokers are colored and i dont like that.(Side note.

4. I have 2 problems though and thats that it is a little slow but its fine.

5. I like this app for my magic trick.

6. It compliments the 3D Dice set I also have.

Steps to Troubleshoot & Fix Deck of Cards Issues

1. Fix Deck of Cards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Deck of Cards: Restarting the app will resolve most errors.
  2. Update the Deck of Cards App. Here is how:
    1. On Android goto PlayStore » Search for "Deck of Cards" » Open Deck of Cards - Professional » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deck of Cards » click "UPDATE".
  3. Clear Deck of Cards - Professional app cache: Clearing cached data will force your app to retrieve the latest data directly from Deck of Cards servers.
    1. On Android, goto Settings » Apps » Select "Deck of Cards - Professional" » click Storage » click "Clear Cache".
  4. Check Deck of Cards app permissions. If any of these permissions required to use your device's features are disenabled, Deck of Cards might not work.
  5. Uninstall and reinstall Deck of Cards. If nothing else has worked, completely uninstall Deck of Cards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Deck of Cards not working


2. Fix Deck of Cards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Deck of Cards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Deck of Cards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Deck of Cards may not be able to connect to the Internet when running in the background.

Reported Issues