Contact iwear2 Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. No support.. Discontinued at Walmart and other stores because so many units returned.You can email developers you will get no response..Each time you charge watch you have to uninstall app on phone and start over or it will NOT pair device up with watch.App. needs to be kept open for blue tooth conectivity , that cause draining of phone battery quickly , doesn't work in background ?????App won't open.

2. BrutalIt's bad because I tried to connect and then update it it says not available to update and o connected it it says 10 seconds later it disconnects.Total JUNK.

3. I am not sure if this is a fault with the app or the watch, but it will wipe the previous day's steps and just leave a few.

4. No one seems to know how to fix itPast 2 updates I haven't been able to get text notifications.

5. I can't work out if it has something to do with sleep times or synching? Nothing seems very straightforward with it!! Otherwise, everything is working well.

6. This watch does not even make a good kids toy.

7. if you decline you can't use the app at all.Bought two watches for my kids and they won't even connect! Garbage product.

8. E.g. yesterday I had done nearly 15,000 steps, then they sync'd in the morning it changed to 58!!! This has happened on some previous days too.

9. I can not use my watchI have been pairing the device for my father for over 200 times.

10. But recently I had to uninstal it and when I reinstalled it does not work at all.

11. App needs a better update.

1. Fix iwear2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iwear2: Restarting the app will resolve most errors.
2. Update the iwear2 App. Here is how:
   1. On Android goto PlayStore » Search for "iwear2" » Open iwear2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iwear2 » click "UPDATE".
3. Clear iwear2 app cache: Clearing cached data will force your app to retrieve the latest data directly from iwear2 servers.
   1. On Android, goto Settings » Apps » Select "iwear2" » click Storage » click "Clear Cache".
4. Check iwear2 app permissions. If any of these permissions required to use your device's features are disenabled, iwear2 might not work.
5. Uninstall and reinstall iwear2. If nothing else has worked, completely uninstall iwear2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iwear2 not working

2. Fix iwear2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iwear2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iwear2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iwear2 may not be able to connect to the Internet when running in the background.