Published by Madison Reed on Nov 6, 2024

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Why should I report an Issue with Madison Reed App - Hair Color ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Madison Reed to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Madison Reed App - Hair Color

1. Our Smart 8-free hair color is free of ammonia, PPD, resorcinol, parabens, phthalates, gluten, SLS, and titanium dioxide.

2. Experience gorgeous, lasting, high-quality hair color—at home, or at a Hair Color Bar near you.

3. Easily book your next Hair Color Bar appointment or find locations near you.

4. Your hair color, on your schedule…you call the shots.

5. Need more hair color advice?

6. Book a complimentary Video Color Consultation with one of our licensed colorists.

7. We’re here to answer all your coloring questions, from finding your perfect shade to application tips.

8. Full of hair-loving nutrients keratin, argan oil, and ginseng root extract.

9. Download the Madison Reed App today... it's like having a colorist in your pocket.

10. Experience personalized product recommendations—just like a colorist would give you.

11. Conveniently book, reschedule or cancel appointments—anytime, anywhere.

Madison Reed App Customer Insights

1. My color kit is due to arrive Wed & I can't wait to see how much easier the process will be!!! Why doesn't MR sell this mirror?I love Madison Reed haircolor, I've been a customer for years! However, I'm not a fan of the app.

2. love the ingredients and what's left out and of course the colors.I've been using Madison Reed for years, but when the app updated, all my history and info disappeared.

3. I just ordered and received my MAVROK tri-fold haircut mirror ($39.95 w tax & shipping, $53.40). Applying color w/b SO MUCH EASIER! I'll be able to see the back of my head w/o holding a mirror.

4. When I go to have my hair trimmed, the hairdressers always remark how thick and well treated my hair is...I always say, "Madison Reed"...and I won't use anything else.Attempting to try out the different colors to see which I like.

5. In the meantime, I was logged out of the app and now when I try to sign in, it can't find an email address associated with the account yet i can login online and see my subscription? I'd like for the app to work for ease of my subscription.

6. I haven't set any app to always open.color looks great Very gentle productI've been with MR since the beginning.

7. Can't purchase a product without knowing I want it now can I?PROS: ordering product is convenient and easy on the app.

8. I planned to try a new color anyway.super easy to use and track shipment.

9. I'm not reviewing the app, I'm giving 5 stars to the Madison Reed products.

10. I'm currently looking for a color that is for stubborn grays, and the app doesn't have this information.

11. I have email confirmations of products shipping?I just downloaded the app and it seems fine.

Steps to Troubleshoot & Fix Madison Reed App Issues

1. Fix Madison Reed App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Madison Reed App: Restarting the app will resolve most errors.
  2. Update the Madison Reed App App. Here is how:
    1. On Android goto PlayStore » Search for "Madison Reed App" » Open Madison Reed App - Hair Color » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Madison Reed App » click "UPDATE".
  3. Clear Madison Reed App - Hair Color app cache: Clearing cached data will force your app to retrieve the latest data directly from Madison Reed App servers.
    1. On Android, goto Settings » Apps » Select "Madison Reed App - Hair Color " » click Storage » click "Clear Cache".
  4. Check Madison Reed App app permissions. If any of these permissions required to use your device's features are disenabled, Madison Reed App might not work.
  5. Uninstall and reinstall Madison Reed App. If nothing else has worked, completely uninstall Madison Reed App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Madison Reed App not working


2. Fix Madison Reed App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Madison Reed App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Madison Reed App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Madison Reed App may not be able to connect to the Internet when running in the background.

Reported Issues