Contact Ulta Beauty Customer Service

Why should I report an Issue with Ulta Beauty: Makeup & Skincare?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ULTA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Shop the brands that share your values with our five pillars: Clean Ingredients, Vegan, Cruelty Free, Sustainable Packaging and Give Back. • Book a beauty service at The Salon™ at Ulta Beauty.

2. Discover brands you’ll find exclusively at Ulta Beauty and celebrate, amplify and support underrepresented voices in the beauty industry. • Discover Conscious Beauty at Ulta Beauty®—choices for you and for your world.

3. Discover the updated GLAMlab® for virtual try-on, Foundation Shade Matcher to find your perfect shade and Skin Analysis for a customized skin care recommendation. • Shop by category and filter by brand, price, rating, bestsellers & new arrivals.

4. Track your Ulta Beauty Rewards™ points progress, activate membership and app-exclusive offers and redeem points anywhere, anytime.

5. Download the Ulta Beauty app today and get everything you love about Ulta Beauty right at your fingertips.

6. Choose from hair services, waxing & brows, makeup & lashes, skin services and ear piercing. • Opt in for push notifications and be the first to know about app-exclusive offers, upcoming events at your local Ulta Beauty and more.

1. So if you sit there and click on all 30 shades of a lipstick, you'll have to hit back 30 times to get back to the items page.Love this app! It's mostly easy to use...some things take some getting used to, to explore like the try it on feature, and its better if you set these up when you first sign up for the app(in my opinion)! Also, there are lots of freebies with each purchase, but maybe make it easier to earn freebies with the points you earn from the money you've already spent!! And, maybe, make the birthday freebies available a little longer? I'm not a frequent buyer, as I only shop when it's in my budget!Suddenly constant issues with the app.

2. Now, I see fewer products in the same time frame plus I have to wait for everything to load into the box every time I move to the next 2 products! Quick and simple should be the goals of an effective app.I don't get why one of the recent updates took away the ability to see how many points you're getting on a purchase before you checkout.

3. I used to be really into ulta and still have a love for it despite the occasional dried out eyeliner, but having an app malfunctioning this badly makes me weary especially with the lack of fixing the bigger bugs after seeing so many poor ratings for the same thing.As others have mentioned, the app continually crashes.

4. You know those websites where if you click through all of the color options for an item, then try to hit the back button to go back to the category page, it requires you to hit 'back' however many times you clicked on a new color, instead of just hitting 'back' one time? Yeah, now the app does this too.

5. Few credit and debit cards that I tried "can't be processed" but then payment goes through every other time but then order gets canceled.

6. Seems as if they bypassed QA testing after development and pushed straight to Prod, bugs and all lolI want to love this app and it's convenient for my coupons, point monitoring, and other account perks but I otherwise have SO many problems with it.

7. I need foundation soon and wanted to try something new and I have now spent two days making an attempt to browse those products in the app and it just keeps crashing on me.

8. The same thing happens when I try to click on any specific categories in the preset lists, and then the app usually crashes again.

9. Now, you have to log into the website to see how many points you're getting or just blindly checkout on the app and hope your points were correctly calculated.

10. I tried it on my phone, my friends phone and finally online and the entire site is just malfunctioning.

11. It doesn't tell me I'm doing anything wrong either it just won't let me pass the place the order button.

1. Fix Ulta Beauty Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ulta Beauty: Restarting the app will resolve most errors.
2. Update the Ulta Beauty App. Here is how:
   1. On Android goto PlayStore » Search for "Ulta Beauty" » Open Ulta Beauty: Makeup & Skincare » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ulta Beauty » click "UPDATE".
3. Clear Ulta Beauty: Makeup & Skincare app cache: Clearing cached data will force your app to retrieve the latest data directly from Ulta Beauty servers.
   1. On Android, goto Settings » Apps » Select "Ulta Beauty: Makeup & Skincare" » click Storage » click "Clear Cache".
4. Check Ulta Beauty app permissions. If any of these permissions required to use your device's features are disenabled, Ulta Beauty might not work.
5. Uninstall and reinstall Ulta Beauty. If nothing else has worked, completely uninstall Ulta Beauty then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ulta Beauty not working

2. Fix Ulta Beauty Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ulta Beauty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ulta Beauty not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ulta Beauty may not be able to connect to the Internet when running in the background.