Contact My Best Colors Customer Service

Why should I report an Issue with My Best Colors?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of colorwise.me to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I bought the premium to get deep autumn and compare the color swatches to images I could take of actual clothing, and so far I like the app! I do wish the color picker would tell you explicitly whether the color you've picked has warm, cool, or neutral undertones.

2. A proper interface starts with the person, then the season, then colours - this seems to be backwards.This app definitely picks up distance and light correctly I might add.This is why some are getting different results than they expect.Too far away or light behind camera will throw your season off.

3. It implies it's good to find a colour palette suitable to you, but even the Help doesn't describe how it knows what I look like (it's probably there somewhere, but I couldn't find it).

4. Overall, it's an awesome app! I'm loving it! 💕I found myself needing help figuring whether colors were in my palette based on what they looked like on real clothes.

5. Edit: I live in Canada and I assure you that the upgrade is $14.95. Edit#2: I have upgraded my review due to great service.It's super duper great! But the lipstick, jewelry and eyeshadow has a clothing texture rather than their own.

6. I haven't tried the paid version yet.It seems to have several features I might want.Not just swatches as some have said.

7. I keep getting an "unsupported camera" error code when trying to scan a color.

8. I paid for this and the only difference between paying $10.99 and nothing is a few squares of colors that I could have found online after determining my season.

9. With the update, however, it cannot detect my eye color but gives me skin color results instead (my eyes are blue-green).

10. Must be with the paid version, which is $14.95. Given that the free version won't work at all, I am not willing to dish out anything for an upgrade.

11. Seems disingenuous to charge people for a premium product & only deliver a few squares that can look varied depending on the source your using to view them from.

1. Fix My Best Colors Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Best Colors: Restarting the app will resolve most errors.
2. Update the My Best Colors App. Here is how:
   1. On Android goto PlayStore » Search for "My Best Colors" » Open My Best Colors » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Best Colors » click "UPDATE".
3. Clear My Best Colors app cache: Clearing cached data will force your app to retrieve the latest data directly from My Best Colors servers.
   1. On Android, goto Settings » Apps » Select "My Best Colors" » click Storage » click "Clear Cache".
4. Check My Best Colors app permissions. If any of these permissions required to use your device's features are disenabled, My Best Colors might not work.
5. Uninstall and reinstall My Best Colors. If nothing else has worked, completely uninstall My Best Colors then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Best Colors not working

2. Fix My Best Colors Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Best Colors be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Best Colors not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Best Colors may not be able to connect to the Internet when running in the background.