Contact YouCam Shop Customer Service

Why chat with our AI YouCam Shop Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of YouCam Shop.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The only down fall is this takes up waaaaaay too much data/GB! If you could make an LTE version.

1. Fix YouCam Shop Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart YouCam Shop: Restarting the app will resolve most errors.
2. Update the YouCam Shop App. Here is how:
   1. On Android goto PlayStore » Search for "YouCam Shop" » Open YouCam Shop - World's First AR Makeup Shopping App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouCam Shop » click "UPDATE".
3. Clear YouCam Shop - World's First AR Makeup Shopping App app cache: Clearing cached data will force your app to retrieve the latest data directly from YouCam Shop servers.
   1. On Android, goto Settings » Apps » Select "YouCam Shop - World's First AR Makeup Shopping App" » click Storage » click "Clear Cache".
4. Check YouCam Shop app permissions. If any of these permissions required to use your device's features are disenabled, YouCam Shop might not work.
5. Uninstall and reinstall YouCam Shop. If nothing else has worked, completely uninstall YouCam Shop then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing YouCam Shop not working

2. Fix YouCam Shop Server issues & Internet Connection

1. Check network connection: An unstable Internet will make YouCam Shop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to YouCam Shop not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, YouCam Shop may not be able to connect to the Internet when running in the background.