Contact X-plore File Manager Customer Service

Why should I report an Issue with X-plore File Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lonely Cat Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One of my favorite options is you can open a folder on internal storage and split screen with external memory card location and simply choose the files you want to move, check your folder on memory card you want them to go to and simply click on move and bang it's done.

2. It's also very easy to search for files etc.This app has been HANDS DOWN THE BEST file manager on Google Play, and I've tried many, many file managers.

3. In a word... Exceptional.I love Xplore App! Xplore shows you all of the files and the file structure of your phone.

4. Once you see how this app works, I bet you will love it too!!...Awesome app been using it for years as my main file manager.

5. Would rate 5 stars but will subtract one for this problem.Took a minute to understand how to move files.

6. Regarding the last UPDATE: HOW do I switch the button bar (between vertical panels) from two columns back to one.Update May 29, 2023: looks like the issue is now fixed! Thanks!! LAN connections with SMB2 are not working.

7. Had to select the file(s) or folder from where they can be moved then swipe right to select the folder where the files are to be moved into.

8. So it is worthless for actually browsing files.Obnoxious adware bundling, constant nagging to rate.

9. But just to browse your files, this app needs to index your entire storage, which takes it hours.

10. It frequently loses the connection and transfers hang even on files a couple megabytes.

11. It enables me to put a link on my homepage to reach specific folders or files.

1. Fix X-plore File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart X-plore File Manager: Restarting the app will resolve most errors.
2. Update the X-plore File Manager App. Here is how:
   1. On Android goto PlayStore » Search for "X-plore File Manager" » Open X-plore File Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for X-plore File Manager » click "UPDATE".
3. Clear X-plore File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from X-plore File Manager servers.
   1. On Android, goto Settings » Apps » Select "X-plore File Manager" » click Storage » click "Clear Cache".
4. Check X-plore File Manager app permissions. If any of these permissions required to use your device's features are disenabled, X-plore File Manager might not work.
5. Uninstall and reinstall X-plore File Manager. If nothing else has worked, completely uninstall X-plore File Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing X-plore File Manager not working

2. Fix X-plore File Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make X-plore File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to X-plore File Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, X-plore File Manager may not be able to connect to the Internet when running in the background.