Published by Lonely Cat Games on Jul 18, 2024

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Why should I report an Issue with ProfiMail Go - email client?

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About ProfiMail Go - email client

1. ProfiMail is email client offering many interesting functions, and it is provided completely for free.

ProfiMail Go Customer Insights

1. I've used all the other email apps, and they are good... but I keep coming back to Profimail - seems like the developers built in all the updates for the next 30 years for the app!.... other apps seem to always be missing something.

2. if you want multiple accounts and rules to hide/colour/move/make sounds then this is the app! its free?! works and is fast, so far I'm really impressed so much so I looked for the pro version to pay for it! the rules are excellent and I really like the email preview window.

3. Not smart!! Can't select all to delete contents of any folder, instead you must click on each to open then you can hit delete.. Who thought swiping wasnt a good idea??? Uninstalling, unfortunately..I thought this was a good app.

4. I dont see this behavior on other email client apps.Finally an email client that has sorting rules.

5. 3: Emails need too much scrolling as there's not enough space left to display them.Fantastic Email App.

6. You guys fix the way to delete emails and I'll be backStill THE Best I started using Profimail when I still had my Nokia phone running on Symbian OS.

7. The only criticisms: 1: When first adding an account, push email isn't defaulted; you have to go into advanced settings.

8. I can administrate my emails 10 to 20 times faster than before.Good design, from the same developers of X-Plorer file manager.

9. My work email doesn't have sorting unless you are running a IMAP account on a pc.

10. All of which are pay pay pay.One of the best mail client !! Very sad dev left the project !!!I like this email app a lot.

11. 2: The icons you can choose to represent a particular account are silly—no email icon.

Steps to Troubleshoot & Fix ProfiMail Go Issues

1. Fix ProfiMail Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ProfiMail Go: Restarting the app will resolve most errors.
  2. Update the ProfiMail Go App. Here is how:
    1. On Android goto PlayStore » Search for "ProfiMail Go" » Open ProfiMail Go - email client » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ProfiMail Go » click "UPDATE".
  3. Clear ProfiMail Go - email client app cache: Clearing cached data will force your app to retrieve the latest data directly from ProfiMail Go servers.
    1. On Android, goto Settings » Apps » Select "ProfiMail Go - email client" » click Storage » click "Clear Cache".
  4. Check ProfiMail Go app permissions. If any of these permissions required to use your device's features are disenabled, ProfiMail Go might not work.
  5. Uninstall and reinstall ProfiMail Go. If nothing else has worked, completely uninstall ProfiMail Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ProfiMail Go not working


2. Fix ProfiMail Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ProfiMail Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ProfiMail Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ProfiMail Go may not be able to connect to the Internet when running in the background.

Reported Issues

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