Published by Lomotif Pte Ltd

contact Lomotif: Social Video Platform Chat with our AI-based Lomotif Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Lomotif?



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What users are saying

1. Sometimes it will allow you to resume what you were doing, but the order of your videos is all screwed up and the specific clips of the videos are changed to the beginning or end of the video you made the clip from.overall, the app is setup pretty nicely, but from what I've heard, Android phones have more problems with this app than Apple phones.

2. But overall if u are looking for a cool video to show videos and photos with music I would definitely recommend.I have downloaded this app 2 times now and everytime I download it, it always crashes.

3. i dont always want the volume to lower at the endOverall, the app and layout are great, however not oly are you only allowed 30 second clips of audio, they oly have 30 second samples of the song.

4. Then the thing crashes and says that Lomotif has stopped after I've spent all my time making sure it was perfect.

5. it said I had too many clips, so I deleted a few and shortened the other ones, basically making the video useless, and it still didn't work.

6. you have to scroll endlessly to find the song if you have a lot of music, and inhave 1000s of songs on my phone.

7. The reason why I give it 4 stars is because you cant search for the song in your music files that you want.

8. But, now when I try to export my videos, Lomotif shows the loading bar, and then it gets stuck at 35% and doesn't even move.

9. Thank you!This app is awesome! It has all the songs you could think of and is a great app if it is someones birthday or if u want to showcase all of your pictures with someone.

10. I would really appreciate it and I'm pretty sure other android users would appreciate it to.

11. I've tried uninstalling and reinstalling over and over to see if that'll work, but it keeps on doing the same thing.I would say this is a good app, but it keeps on CRASHING.

Steps to Troubleshoot & Fix Lomotif Issues

1. Fix Lomotif Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lomotif: Restarting the app will resolve most errors.
  2. Update the Lomotif App. Here is how:
    1. On Android goto PlayStore » Search for "Lomotif" » Open Lomotif: Social Video Platform » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lomotif » click "UPDATE".
  3. Clear Lomotif: Social Video Platform app cache: Clearing cached data will force your app to retrieve the latest data directly from Lomotif servers.
    1. On Android, goto Settings » Apps » Select "Lomotif: Social Video Platform" » click Storage » click "Clear Cache".
  4. Check Lomotif app permissions. If any of these permissions required to use your device's features are disenabled, Lomotif might not work.
  5. Uninstall and reinstall Lomotif. If nothing else has worked, completely uninstall Lomotif then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lomotif not working


2. Fix Lomotif Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lomotif be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lomotif not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lomotif may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by queenpride

I want to delete the video and the account @queenpride..the account is still active

— 2 years ago by queenpride

I want to delete the video on my old account @queenpride

— 2 years ago by Sheronia Daley

Goodnight please can you help to remove my Lomotif account , trying to remove it permanently but problem to log out

— 2 years ago by Sheronia Daley

Want to delete my Lomotif account , having problems to delete my account it is saying that I need to unlink before deleting and still won’t delete

— 2 years ago by Chrissy

I don't like the video that I have posted and I dont want anyone viewing my videos

— 2 years ago by Mary Annan

Please delete my account for me. I posted a wrong video. Account name: pizzalina 998 Email pizzalina998@redacted

— 2 years ago by Mary Annan

Please delete my account for me. I have posted wrong video

— 3 years ago by Mithun khokhairya

My account deletion