Published by Greater Edmonton Taxi Service Inc. on Nov 26, 2024

Report an issue with Greater Edmonton Yellow Cab.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Greater Edmonton Yellow Cab?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Greater Edmonton Taxi Service Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Greater Edmonton Yellow Cab Customer Insights

1. The amount of holds some of these apps use on credit cards is ridiculous so having this option available is a huge positive for me.App got my location address wrong! I had to call the driver to give the specific address.

2. Why have an App?Why can't you tip after the ride ? I feel so bad for not tipping your driver, but unlike Uber, Starbucks , and every other app, there's no window of time to tip once you're safely at your destination.Not bad but I can't rate this app better until they fix the tip functionality.

3. It forced me to enter my phone # and email again, and then wouldn't let me use the existing email account ("Account already exists") and didn't offer me an option to log in otherwise (even tried uninstalling and reinstalling).

4. I get a flat rate by entering my destination, I can track my cab getting to me.. just love it!I really like the fact I have the option to pay the driver with cash or debit.

5. Second attempt it finds the right location but the cab driver picks up other people and won't book another pickup.

6. Uber next time!I wanted to give yellow cab a shot but they want to charge me $83 for a trip that Uber charges $52 for.

7. App says to call them and I do, only to get a response of "that location is a taxi stand and it's first come first serve".

8. Then, when booking from my home, it mislocated it halfway across the city, so I had to change my home address to something close to mine, then it worked.

9. It seems to be inconsistent in allowing you to enter a tip (you can enter a number but it doesn't get confirmed and updated).

10. Driver's GPS took us to a wrong destination.

11. Some serious issues with this latest update.Just get an UBER.

Steps to Troubleshoot & Fix Greater Edmonton Yellow Cab Issues

1. Fix Greater Edmonton Yellow Cab Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Greater Edmonton Yellow Cab: Restarting the app will resolve most errors.
  2. Update the Greater Edmonton Yellow Cab App. Here is how:
    1. On Android goto PlayStore » Search for "Greater Edmonton Yellow Cab" » Open Greater Edmonton Yellow Cab » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Greater Edmonton Yellow Cab » click "UPDATE".
  3. Clear Greater Edmonton Yellow Cab app cache: Clearing cached data will force your app to retrieve the latest data directly from Greater Edmonton Yellow Cab servers.
    1. On Android, goto Settings » Apps » Select "Greater Edmonton Yellow Cab" » click Storage » click "Clear Cache".
  4. Check Greater Edmonton Yellow Cab app permissions. If any of these permissions required to use your device's features are disenabled, Greater Edmonton Yellow Cab might not work.
  5. Uninstall and reinstall Greater Edmonton Yellow Cab. If nothing else has worked, completely uninstall Greater Edmonton Yellow Cab then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Greater Edmonton Yellow Cab not working


2. Fix Greater Edmonton Yellow Cab Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Greater Edmonton Yellow Cab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Greater Edmonton Yellow Cab not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Greater Edmonton Yellow Cab may not be able to connect to the Internet when running in the background.

Reported Issues