Published by LG Electronics India Pvt Ltd. on Aug 7, 2024

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Why should I report an Issue with LG India?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LG Electronics India Pvt Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About LG India

1. LG Electronics India Pvt Ltd officially launched lg service India mobile application to serve its customers. * LG India Customers can opt for LG service to their LG products. * Request & Track Service: Make or Track a Service request for repair/ maintenance/Installation/ Dismantling. * AMC: Can apply for extended warranty : Warranty purchase for IW / OOW products. * Product Enquiry by submitting product details and get back call from lg representative. * Call to LG,Write to LG for any issue and complaints. * Best way to connect LG for services like installation,repair,maintenance by lg service india application. * Get rid of searching service centers near by you,just install lg service india application and directly request for service lg representative will get back to you shortly. 1.

2. LG Service India facilitate mobile based solution to connect LG for service.

3. Join LG Family by registering yourself.

LG India Customer Insights

1. Though LG service is excellently rated, this type of tech-savvy thing still needs to a great Philip.After multiple follow ups with customer care and negative review on Play store, finally managed to get a technician to come over for service, albeit without the filters! Apparently it is the job of the customer to inform them that filters need to be changed as this was the reason provided by the technician for not bringing any filters along.

2. There's no way to update your address, I changed my location and to raise a service request, had to call customer care anyway - what's the point of the app then? 3.

3. If one has to spend good amount of money every year on your products, then why not go for cheap brands and spend that extra money on extended warranty? I regret buying LG Smart TV.

4. Also, sync between the website and app is not present: If you raise a service request via website, it doesn't show up in app at all! That's weird and surprising at the same time.

5. You should have options to update the profile with correct address so that when request for service is placed, the service team knows where to allocate.

6. Also, with the phone number, all the purchases of LG products should be synchronized automatically and appear to the customer without any hassles to the customer.

7. Toll Free number never picks, and Ticket raised through app gets cancelled without informing the customer.

8. If your email address starts with a number, it'll not recognise it as a valid email address (Really?) 2.

9. Always go for more reliable brands like Samsung or go for cheap brands like Vu.worst experience, bought two high end ACs, have a small problem, but there is no way to get it resolved.

10. Why do we have to scan the invoice and select the product from the multiple product numbers? And not only your app, your website is horrible too.

11. There's no iOS version of this app.You are supposed to detect the product purchased by us by using the mobile number used to log in.

Steps to Troubleshoot & Fix LG India Issues

1. Fix LG India Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LG India: Restarting the app will resolve most errors.
  2. Update the LG India App. Here is how:
    1. On Android goto PlayStore » Search for "LG India" » Open LG India » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LG India » click "UPDATE".
  3. Clear LG India app cache: Clearing cached data will force your app to retrieve the latest data directly from LG India servers.
    1. On Android, goto Settings » Apps » Select "LG India" » click Storage » click "Clear Cache".
  4. Check LG India app permissions. If any of these permissions required to use your device's features are disenabled, LG India might not work.
  5. Uninstall and reinstall LG India. If nothing else has worked, completely uninstall LG India then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LG India not working


2. Fix LG India Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LG India be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LG India not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LG India may not be able to connect to the Internet when running in the background.

Reported Issues