Contact LG TV Plus Customer Service

Why should I report an Issue with LG TV Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LG Electronics, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. App just frustrates me, honestly.Everybody having connection issues Try this: I changed my ISP and ever since getting a new router, I haven't been able to connect with this app to my UH615A even though my TV and mobile devices are connected via Wi-Fi to the same wireless router.

2. You need to go to SETTINGS / ALL SETTINGS / NETWORK / LG Connect Apps / and change the setting to ON Mine somehow automatically turned to OFF - maybe during an update or from changing the wireless info.

3. 80% of the time, the app just doesn't want to connect with my phone.

4. Slow to connect.Wanted to get away from other TV remote apps for my LG smart TV.

5. It wouldn't be that big of a deal if it would show the TV on the list but it barely ever does and I haven't been able to connect it at all for the past week.

6. if this feature is part of your decision-making behind buying one of these LG smart TVs, you'll have to rule this out, it simply does not workThey old layout (like 4 or 5 months ago) was perfect.

7. But, there's no physical buttons on the phone, so you have to stop and look at the phone screen to hit the right button all the time.

8. I have a device in my hand capable of entering text and I'm using it to press arrow buttons (or pointer-click) on letters on screen.

9. I don't want to share my photos, but I want to be able to use my phone as a remote.

10. The app finds the TV instantly, no wait time at all, but every time it is clicked to begin connection the app crashes, just as instantly as the TV is found.

11. I tried everything - including unplugging overnight, resetting the router/modem multiple times, clearing caches, uninstalling the apps, and re-installing, and even a factory reset.

1. Fix LG TV Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LG TV Plus: Restarting the app will resolve most errors.
2. Update the LG TV Plus App. Here is how:
   1. On Android goto PlayStore » Search for "LG TV Plus" » Open LG TV Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LG TV Plus » click "UPDATE".
3. Clear LG TV Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from LG TV Plus servers.
   1. On Android, goto Settings » Apps » Select "LG TV Plus" » click Storage » click "Clear Cache".
4. Check LG TV Plus app permissions. If any of these permissions required to use your device's features are disenabled, LG TV Plus might not work.
5. Uninstall and reinstall LG TV Plus. If nothing else has worked, completely uninstall LG TV Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LG TV Plus not working

2. Fix LG TV Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LG TV Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LG TV Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LG TV Plus may not be able to connect to the Internet when running in the background.