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1. Not too smart so far.Last update was on 2017, seem not compatible anymore with the latest android version, lots of parameter displayed are missing, can't say it as smart anymore :(the application is very easy to use, but there is no usage history feature for a week or a month.

2. Recommend me any solution to connect it.Please update it soon as possible and also add watts consumption features... It's long time ago since this app is updated..... Or just tell me the you have stopped supporting this app.This app is working fine, but I wish that it stores previous consumption history.

3. I was told it was a good thing stopped using it because would have caused a house fire! BUT app said it was running perfect!Only for AC units but it doesn't say that and there's no app for all their other devices with 'smart' diagnosis.

4. I hope the latest application version can be betterConfused! The app is showing there is no problem but the technician who had come for servicing is saying that there is peoblem is ur AC and needs to be repaired.

5. It is also called "smart diagnosis" but this is the only app and it doesnt work.The most stupid app a multibillion dollar company can develop.

6. It showed NO issues! My drier was brand new and the motor wasn't working correctly, so I had no drier.

7. I will be glad if we get new update.Said my drier was working perfectly.

8. Tried many times by pressing the Diagnosis button but couldn't get the Beep sound.

9. It shows only onetime consumption details and vanish when return from the page.

10. Now I am confused whether app is wrong or the technician.Only works for A/C units.

11. Even when refrigrant gas level is low and AC does not cool properly, this app will show everything normal.

1. Fix LG AC Smart Diagnosis Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LG AC Smart Diagnosis: Restarting the app will resolve most errors.
2. Update the LG AC Smart Diagnosis App. Here is how:
   1. On Android goto PlayStore » Search for "LG AC Smart Diagnosis" » Open LG AC Smart Diagnosis » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LG AC Smart Diagnosis » click "UPDATE".
3. Clear LG AC Smart Diagnosis app cache: Clearing cached data will force your app to retrieve the latest data directly from LG AC Smart Diagnosis servers.
   1. On Android, goto Settings » Apps » Select "LG AC Smart Diagnosis" » click Storage » click "Clear Cache".
4. Check LG AC Smart Diagnosis app permissions. If any of these permissions required to use your device's features are disenabled, LG AC Smart Diagnosis might not work.
5. Uninstall and reinstall LG AC Smart Diagnosis. If nothing else has worked, completely uninstall LG AC Smart Diagnosis then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LG AC Smart Diagnosis not working

2. Fix LG AC Smart Diagnosis Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LG AC Smart Diagnosis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LG AC Smart Diagnosis not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LG AC Smart Diagnosis may not be able to connect to the Internet when running in the background.