Published by MARK mai

Report an issue with WIFI STAR.
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Why should I report an Issue with WIFI STAR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MARK mai to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WIFI STAR

1. Remote control the four axis aircraft by mobile. 2.

2. Display the real-time video which taken by the camera on the aircraft,video data transmitted via 2. 4G WiFi protocol.

WIFI STAR Customer Insights

1. Also, even with the camera on the drone running the controls in the app wont work, maybe my controller needs to be off? App still does its job as a first person view camera while youre flyingThis app is not the one intended for my drone so it will notcrecord images but everything else is perfect especcially the small virtual joysticks and small buttons giving you more screen to FPVDoesn't work for Android 10.

2. But this one is going back for something else.Does not work on android 10! Fix asap or will return drone! Says this app is for an older version of android!Works very well but footage is very laggy and bad fpsAlways crashes.

3. Trash.Does not work on android 10, needs updatingmy drone x8 is compatible with it.

4. Connect to product's WiFi FIRST and then run the app for all those who can't figure out how to connect.

5. Video is laggy but i think that's expected with something producing its own WiFi signal.

6. gonna try turning off data next run.

7. Christmas fail.

8. Never launches.

9. i luv itThis is not working with Android 10 please fixedNot working.

Steps to Troubleshoot & Fix WIFI STAR Issues

1. Fix WIFI STAR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WIFI STAR: Restarting the app will resolve most errors.
  2. Update the WIFI STAR App. Here is how:
    1. On Android goto PlayStore » Search for "WIFI STAR" » Open WIFI STAR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WIFI STAR » click "UPDATE".
  3. Clear WIFI STAR app cache: Clearing cached data will force your app to retrieve the latest data directly from WIFI STAR servers.
    1. On Android, goto Settings » Apps » Select "WIFI STAR" » click Storage » click "Clear Cache".
  4. Check WIFI STAR app permissions. If any of these permissions required to use your device's features are disenabled, WIFI STAR might not work.
  5. Uninstall and reinstall WIFI STAR. If nothing else has worked, completely uninstall WIFI STAR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WIFI STAR not working


2. Fix WIFI STAR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WIFI STAR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WIFI STAR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WIFI STAR may not be able to connect to the Internet when running in the background.

Reported Issues