Contact WiFi_CAM Customer Service

Why should I report an Issue with WiFi_CAM?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SHENZHEN TZH ELECTRONICS CO., LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The camera on the 4-Axis aircraft transmits footage back to your smart device in real time.

2. This app is specially created for 4-Axis aircraft, which allows you to see things in an real awesome way!

3. NOTE, please read the instruction carefully before you take off. 1. 2.

1. I got the Mavic pro 2 clone mini and the front facing camera looks as though it can be controlled to move/pan up/down as it can be manually adjusted in such directions, but always ends up facing down and is it a mechanical feature? Or do I find something to hold my cam in place?Like everyone else, I found the directions difficult to interpret.

2. After turning off data I had to hold in the power button on the drone while clicking phone wifi.

3. Written in Chinese so 1)You must change to English every time you open the app it doesn't save changes & 2)Translation from Chinese isn't reviewed by a 1st language English translator as it's a little difficult to try & understand what's trying to be conveyed.

4. Open the wifi settings from your phone after powering up the drone and look for the wifi_8K***.

5. If your not paying attention with the controls on your touch screen you can accidentally exit the control app and when u go to look down at your screen and the controls are gone, automatically the drone gos off flying by itself.

6. Its very difficult to fly the drone connected to a cell phone.

7. The video and photos are stored on your phone - so don't worry about the missing microSD card slot, and hole in the side of the camera.

8. I get the wifi on the quad to connect with my phone just fine, but then when I run this app and try to take a picture, a message pops up saying the app is not connected to the device.

9. For $95 with two batteries, and free shipping from the other side of the planet I'm impressed.Following directions, after trying without reading, it actually works! Ok, yes I crash multiple times trying in the house, LOL.

10. I'm impressed.Turn off cell phone data to get the WIFI to connect with your phone.

11. Yes, the text is in Chinese but if you go touch the question mark it takes you right to an instructional screen that gives you the option to change the language.

1. Fix WiFi_CAM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WiFi_CAM: Restarting the app will resolve most errors.
2. Update the WiFi_CAM App. Here is how:
   1. On Android goto PlayStore » Search for "WiFi_CAM" » Open WiFi_CAM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFi_CAM » click "UPDATE".
3. Clear WiFi_CAM app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFi_CAM servers.
   1. On Android, goto Settings » Apps » Select "WiFi_CAM" » click Storage » click "Clear Cache".
4. Check WiFi_CAM app permissions. If any of these permissions required to use your device's features are disenabled, WiFi_CAM might not work.
5. Uninstall and reinstall WiFi_CAM. If nothing else has worked, completely uninstall WiFi_CAM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WiFi_CAM not working

2. Fix WiFi_CAM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WiFi_CAM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WiFi_CAM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WiFi_CAM may not be able to connect to the Internet when running in the background.