Contact MusicReader Customer Service

Why should I report an Issue with MusicReader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Leone MusicReader B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You need some patience setting it up and getting your sheet music, but as soon as you get sheet music loaded up it works well!This is the right software for Android music display.

2. It gives the ability to make and edit custom playlists derived from the main library for specific gigs and with the airturn page turner pedal I am able to move thru the list handsfree.

3. I am able to have my sheet music library in one place and it is so easy to add more music.

4. I need an option to stop the sync and use the app without downloading my whole database.I have been using this app for a few years now and always have been very happy with it.

5. It totally syncs my library with all my other devices so you only need to update one time and it changes across all platforms.

6. Why not store your data aka scores in this case on your phone ant sync with your OWN backup like Google Drive, iCloud, or better yet your own Nextcloud storage solution.

7. When I start setting up this app on my android phone it immediately starts syncing to the cloud, downloading all 10GB database into my phone.

8. I needed a simple to use sheet music app that simply displays my lyric sheets and this app fits the bill.

9. Anytime I have not been able to find an answer to an issue marco and his team have responded quickly to my queries and problem solved.

10. Even when I move the app to SD card and it shows that the data is on the SD card, it still takes 10GB of internal memory on the phone.

11. It works on PC, Android and iOS so I can have all my music on as many devices as I like.

1. Fix MusicReader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MusicReader: Restarting the app will resolve most errors.
2. Update the MusicReader App. Here is how:
   1. On Android goto PlayStore » Search for "MusicReader" » Open MusicReader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MusicReader » click "UPDATE".
3. Clear MusicReader app cache: Clearing cached data will force your app to retrieve the latest data directly from MusicReader servers.
   1. On Android, goto Settings » Apps » Select "MusicReader" » click Storage » click "Clear Cache".
4. Check MusicReader app permissions. If any of these permissions required to use your device's features are disenabled, MusicReader might not work.
5. Uninstall and reinstall MusicReader. If nothing else has worked, completely uninstall MusicReader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MusicReader not working

2. Fix MusicReader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MusicReader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MusicReader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MusicReader may not be able to connect to the Internet when running in the background.