Published by Schweb Design on Dec 10, 2024

Report an issue with Lancaster Puppies.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Lancaster Puppies?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Schweb Design to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Lancaster Puppies image 1 contact Lancaster Puppies image 2

About Lancaster Puppies

1. Learn about breeds by browsing our breed guides and comparing breed groups across purebred, designer and hybrid puppies.

2. Browse the largest marketplace of puppies from sellers across the Northeast and Midwest on the Lancaster Puppies App.

3. This all-in-one app pairs reputable breeders and healthy puppies with future dog owners.

4. Find your puppy by filtering by breed, size, color, sex, age, location, category, registration, pedigree, and price.

5. Selling puppies on Lancaster Puppies is made easy.

6. Create your listings in just a few steps while easily listing your whole litter simultaneously on our app and our website.

7. Looking for a new furry family member?

8. You can communicate directly with buyers, manage your ads, and build your online presence with your own seller profile directly on our platform.

Lancaster Puppies Customer Insights

1. Have gotten two of my babies off of here so I recommend using the app, but it's been years and the search function is still so lacklusterTaking it to one star since the developers seem to be aware of the problem but the crashes have become worse rather than improved.

2. Updating my listings is such an aggrevating process with the constant shutting down of the appThe layout is great, but I can't use the sort nor filter functions.

3. I got so tired of wasting my time looking.Great app but...the fact that I can't search for dogs by distance to me is incredibly irritating.

4. FIX THE FILTERSThis would be a great app, if the sort and filter options would actually work.

5. Please don't advertise something that hasn't been tested.Works partly except with the use of filters which is kind of important when trying to select by state.

6. Only drawback I've found is after I've filled out a Puppy Ad and clicked the "submit" button, it doesn't load the next page.Developing dept.

7. Mostly bc it doesn't take an entire lunch break to search for one dog within 50 miles of my home.

8. I was super excited since I use their site all the time, but none of the functions actually work.

9. I have been searching for about 2 months now and this is the only site I still visit.

10. Searching for the exact dog I want only takes me a couple minutes a day.

11. My search is very detailed within my very large area search.

Steps to Troubleshoot & Fix Lancaster Puppies Issues

1. Fix Lancaster Puppies Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lancaster Puppies: Restarting the app will resolve most errors.
  2. Update the Lancaster Puppies App. Here is how:
    1. On Android goto PlayStore » Search for "Lancaster Puppies" » Open Lancaster Puppies » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lancaster Puppies » click "UPDATE".
  3. Clear Lancaster Puppies app cache: Clearing cached data will force your app to retrieve the latest data directly from Lancaster Puppies servers.
    1. On Android, goto Settings » Apps » Select "Lancaster Puppies" » click Storage » click "Clear Cache".
  4. Check Lancaster Puppies app permissions. If any of these permissions required to use your device's features are disenabled, Lancaster Puppies might not work.
  5. Uninstall and reinstall Lancaster Puppies. If nothing else has worked, completely uninstall Lancaster Puppies then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lancaster Puppies not working


2. Fix Lancaster Puppies Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lancaster Puppies be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lancaster Puppies not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lancaster Puppies may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • https://www.lancasterpuppies.com/puppy-for-sale/cavalier-king-charles-spaniel/kaden
    They sold a sick dog to me. The dog started to diarrhea once I got the dog back home. The dog can't eat and diarrhea up to 9 days per day. I tried my best to save the dog to see the wellness and the doctors. I was told the dog has two tiny parasites in his body that caused him so sick. He died yesterday- the 10th day I got the dog. But the breeder's attitude as so indifferent to the death of the dog. I never see the happy face of the dog but endured a big loss, shock, and desperate. I want to figure out the solution because his other dogs might also have such problems. He is not responsible for his dogs. It is not ethical to sell a such sick dog to customers. How could we trust the quality of the breeder and this website? Please help. Thank you so much.

    — by Lingjie Xiao 2 years ago