Contact 2D VIP Customer Service

Why should I report an Issue with 2D VIP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mr Naing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix 2D VIP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 2D VIP: Restarting the app will resolve most errors.
2. Update the 2D VIP App. Here is how:
   1. On Android goto PlayStore » Search for "2D VIP" » Open 2D VIP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 2D VIP » click "UPDATE".
3. Clear 2D VIP app cache: Clearing cached data will force your app to retrieve the latest data directly from 2D VIP servers.
   1. On Android, goto Settings » Apps » Select "2D VIP" » click Storage » click "Clear Cache".
4. Check 2D VIP app permissions. If any of these permissions required to use your device's features are disenabled, 2D VIP might not work.
5. Uninstall and reinstall 2D VIP. If nothing else has worked, completely uninstall 2D VIP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 2D VIP not working

2. Fix 2D VIP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 2D VIP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 2D VIP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 2D VIP may not be able to connect to the Internet when running in the background.