Published by Kooapps Games | Fun Arcade and Casual Action Games on Aug 28, 2024

Report an issue with Piano Dream.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Piano Dream: Tap Piano Tiles?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kooapps Games | Fun Arcade and Casual Action Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Piano Dream: Tap Piano Tiles image 1 contact Piano Dream: Tap Piano Tiles image 2

Piano Dream Customer Insights

1. I used to love the classical piano tiles.. this version is not all bad but it surely isn't as sensible and accurate as the classic version.. it doesn't precisely detect my finger taps.. not all bad but not as good as I expectedAfter playing 4 songs and some of the event, I gave this a 5 star, now I'm making it a 1 star, as after playing 8 songs, I've started to notice multiple bugs, and if some of them aren't bugs, then it's terrible design.

2. What's that? You want to go to song selection? Video ads! You want up see what songs are available? Video ads! Want to play a song? Video ads! Hell, there are more ads here than there are in a standard commercial break, and then you can even enjoy playing more than one song before they come back to attack you again.

3. In other piano tiles like games this feeling only came AFTER you've been playing the song, it's why it needs a speed build up as you play the song.

4. That's not a very good first impression imoI usually play this type of games all the time, but this new game which I had a lot of hope to see what it will bring to the table to compete with the existing games, brought nothing; In fact, it lacks many features, especially in accessibility and playability.

5. Some including: Gold notes overlaying tiles, but edges stick out, Soundtrack plays in the background of some songs, but isn't there the next time I play.

6. -Opinion of someone that grinded the heck out of piano tiles 2 before it became bad.Too many ads for you to try to even understand the basics of the app and the UI.You literally cannot play for more than 30 seconds without an ad playing.

7. Keep the option to revive through ad watching and keep up the great work.It's alright, but some songs are unnecessarily fast right from the beginning, when I believe it should be a speed build up.

8. Plus, in some of the songs the tiles are a bit too far apart, so the music doesn't feel connected, but rather separated.

9. You play the very first song when open the app and immediately get an ads when you want to retry or play another song.

10. So this is my suggestion a bit less ads give us a few songs to play without having to see a ad you know maybe 3-5 songs without an ad then show us a couple ads to make up for it.

11. The normal level are extremely hard, even though I am good at it, I couldn't do much, and the game isn't forgiving toward small mustakes while playing too.

Steps to Troubleshoot & Fix Piano Dream Issues

1. Fix Piano Dream Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Piano Dream: Restarting the app will resolve most errors.
  2. Update the Piano Dream App. Here is how:
    1. On Android goto PlayStore » Search for "Piano Dream" » Open Piano Dream: Tap Piano Tiles » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano Dream » click "UPDATE".
  3. Clear Piano Dream: Tap Piano Tiles app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano Dream servers.
    1. On Android, goto Settings » Apps » Select "Piano Dream: Tap Piano Tiles" » click Storage » click "Clear Cache".
  4. Check Piano Dream app permissions. If any of these permissions required to use your device's features are disenabled, Piano Dream might not work.
  5. Uninstall and reinstall Piano Dream. If nothing else has worked, completely uninstall Piano Dream then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Piano Dream not working


2. Fix Piano Dream Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Piano Dream be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Piano Dream not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Piano Dream may not be able to connect to the Internet when running in the background.

Reported Issues