Published by Kinoni Oy

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Why should I report an Issue with KinoConsole - Stream PC games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kinoni Oy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

KinoConsole Customer Insights

1. I am using S8 would love to try it on an android box plugged into the tv.Good connection quality, but the fact that where I touch the screen doesn't match where a click is registered on the computer and that there is no indicator for where your mouse is renders it useless.This app is not good.

2. The mouse doesn't function correctly so it's unusable and the fps is so low it lags as hell and I constantly see my taks bar.This is the best game stream over you phone to PC because even my Wi-Fi has no data I can still connect and play smoothly.

3. I was able to cast my desktop pc to my Android TV and phone.😊 I just hope I could cast my pc to phone and tv at the same time thoInvasive and dangerous spyware.

4. Shady and invasivePaid for pro version when app first came out and loved it now after updates wants me to rebuy!!! pro version for $6.00 :-( sad I used to love using this and showing it off just like there gamepad app.

5. Need a good wifi connection... just played fifa 19 at 60fps and it's amazing can't even notice any lag if you turn on hardware acceleration in settings.

6. Every other time except once that I've tried to get it to connect on 2 phones, all I got was a black screen.

7. Xbox One button on controller only brought up Google assistant on my phone, would not pass it to the Xbox app on Win 10.

8. I did get a windows logon screen after fighting to get me logged in for 10 minutes, then black screen again.

9. It won't run without access to your contacts and then it installs a locked remote desktop logon that's a pain in the rear to get rid of.

10. Smoother and works every time, even remotely on 4G LTEGreat app.

11. I'm using nVidia Streaming now with the Moonlight app.

Steps to Troubleshoot & Fix KinoConsole Issues

1. Fix KinoConsole Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KinoConsole: Restarting the app will resolve most errors.
  2. Update the KinoConsole App. Here is how:
    1. On Android goto PlayStore » Search for "KinoConsole" » Open KinoConsole - Stream PC games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KinoConsole » click "UPDATE".
  3. Clear KinoConsole - Stream PC games app cache: Clearing cached data will force your app to retrieve the latest data directly from KinoConsole servers.
    1. On Android, goto Settings » Apps » Select "KinoConsole - Stream PC games" » click Storage » click "Clear Cache".
  4. Check KinoConsole app permissions. If any of these permissions required to use your device's features are disenabled, KinoConsole might not work.
  5. Uninstall and reinstall KinoConsole. If nothing else has worked, completely uninstall KinoConsole then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KinoConsole not working


2. Fix KinoConsole Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KinoConsole be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KinoConsole not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KinoConsole may not be able to connect to the Internet when running in the background.

Reported Issues