Contact Ham Radio Logger Customer Service

Why should I report an Issue with Ham Radio Logger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Karson Kimbrel to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would be better if it allowed tabbing between fields and free text entry.22/01/10: I've been using this app as my primary logger since my previous review, for around 150 POTA activations and other misc activity.

2. Thanks!September 30, 2020 I update the older version of this app and it rolled all my contacts back to 12-01-01 12:01a.m. 1970, newer version has UTC time option.

3. Dupe checking would be nice, too.It's a good start but TAB needs to take you through all the edit fields and there needs to be dupe-checking for it to be feasible for contesting -- especially field-day.

4. What good is a Field Day provision without the ability to upload the log properly as an ADIF file in UTC time? The use of UTC is a standard in all logging even for qsling.

5. This program has a field day format but forces yoiu to select from the lists rathet than allowing keyboard entry.

6. Would like more robust features but love the simple interface.Would be a good app if it allowed UTC time.

7. Found out about this while trying to use at Winter Field Day, disappointing that it was combersome.........JohnNice and easy to use... But the issue with time&date (local instead of UTC) is more than just an inconvenient.

8. Looking for a good field day logging program to use on an android tablet.

9. Or you might have a roll back also like I had, on the newer updated version you should be good to go.

10. I hope he/she is ok, and maybe in the near future there is an update or a fix.Like the app but would be nice if there was a setting to include station online lookup data.

11. But keep in mind if you have older version of this app leave it alone (user beware! on old version only ).

1. Fix Ham Radio Logger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ham Radio Logger: Restarting the app will resolve most errors.
2. Update the Ham Radio Logger App. Here is how:
   1. On Android goto PlayStore » Search for "Ham Radio Logger" » Open Ham Radio Logger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ham Radio Logger » click "UPDATE".
3. Clear Ham Radio Logger app cache: Clearing cached data will force your app to retrieve the latest data directly from Ham Radio Logger servers.
   1. On Android, goto Settings » Apps » Select "Ham Radio Logger" » click Storage » click "Clear Cache".
4. Check Ham Radio Logger app permissions. If any of these permissions required to use your device's features are disenabled, Ham Radio Logger might not work.
5. Uninstall and reinstall Ham Radio Logger. If nothing else has worked, completely uninstall Ham Radio Logger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ham Radio Logger not working

2. Fix Ham Radio Logger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ham Radio Logger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ham Radio Logger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ham Radio Logger may not be able to connect to the Internet when running in the background.