Published by Hippo Kids Games on Oct 23, 2024

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Why should I report an Issue with Supermarket: Shopping Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hippo Kids Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Supermarket: Shopping Games image 1 contact Supermarket: Shopping Games image 2

Supermarket Customer Insights

1. if I could get the chance to select the good game ever then I will choose this game only ๐ŸŽˆ๐ŸŽˆ๐Ÿ‘Œ๐Ÿ‘ŒMy 3yr old daughter was playing and 2 seperate adds came on.. The first was for a game called Slayer, a women jumping in with a battle axe, taking out some enemies and the second a Slot Machine add for online betting.

2. But he isn't even able to actual play it to see without a ad poping up every second.. Deleting the game...Good game but not good because all is on the other pizza recipes it's just VIP VIP and l need to pay money for itI love it it teaches my 4 year old everythingWell, your all right .

3. 2.cash out, ur toddler has to know how to count change & pay..not $2 or $10 but stuff like $34.. Biggest issue is I bought this game so there wouldn't be add's but every 30 freakin sec an add for a dif game pops up in a way that a child can't exit from.

4. Is that safe for my kid's hearing? No thanks.My 4 year old likes this game, it's education, and pretty easy for kids to play and manage.best game ever in the world.

5. Why? I paid for no adsThis game has way too many ads, I want to see if my son likes the game before I pay to remove the ads or have access to the whole game- and its not cheap.

6. I just played the game and the ads kept popping up it even putted star wars .

7. Like the game is normal volume, but an ad starts, and you can hear it from another room in the house.

8. However, she does enjoy the game.1..Too hard for toddlers.

9. I feel very sad that you put ads but also nearly in every game in earth has ADS.

10. Like they're suppose to know how to find items on the list plus watch if the little character's throw extra stuff in the cart & if they do, they have to stop the cart, take out what don't belong.

11. Very disruptive and frustrating when my kid cannot skip them due to the X being too small to press.

Steps to Troubleshoot & Fix Supermarket Issues

1. Fix Supermarket Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Supermarket: Restarting the app will resolve most errors.
  2. Update the Supermarket App. Here is how:
    1. On Android goto PlayStore » Search for "Supermarket" » Open Supermarket: Shopping Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Supermarket » click "UPDATE".
  3. Clear Supermarket: Shopping Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Supermarket servers.
    1. On Android, goto Settings » Apps » Select "Supermarket: Shopping Games" » click Storage » click "Clear Cache".
  4. Check Supermarket app permissions. If any of these permissions required to use your device's features are disenabled, Supermarket might not work.
  5. Uninstall and reinstall Supermarket. If nothing else has worked, completely uninstall Supermarket then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Supermarket not working


2. Fix Supermarket Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Supermarket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Supermarket not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Supermarket may not be able to connect to the Internet when running in the background.

Reported Issues