Published by Hippo Kids Games on Nov 15, 2024

contact Baby Care Game Chat with our AI-based Ba Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Ba?



characters left:

Why chat with our AI Ba Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Ba.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Baby Care Game image 1   contact Baby Care Game image 2


What users are saying

1. this is a 5 star because it told me to do a 5 star but it is actually a 4 starThis game is amazing my 4 year old daughter plays it but the adds make her want to not play so please get rid of the adds yes she does play it still but only sometimes the reason I rated a 5 star is bc my 7 year old daughter plays aswell and she loves it so it's good keep it up 👍☺️🌺✨❤️❤️And I might be a little old lady and I still really like it in my name is only that's my first name Alina Alina my first name so I like the part where it starts of a baby crying and then they end up going to back up are you like it and I know I'm not even playing it for a couple time ammonia a room has two level just started playing it just now just download it and I need like play two times in his body Philly fun and I really liked it so yeah I don't want to comment on games Hunger Games I don'Disgusting, bought to have ads rem...

2. I am so grateful for it! Everything is great: Simple gameplay, cute babies, pleasant music, and so many more! And it may even be an ANTIDEPRESSANT! Wow! Great Job Hippo Kids Games!this is pretty good but there is lots of adds and I don't like it.

3. Why would you put ads on a children's game anyway?? I don't recommend this app.this game is awesome😊 you can make your kid happy😊 and I love it😍This is so far one of the best games ever! However, the reason why I didn't rate it 5 stars is that it has WAY TOO much ads.

4. Other than that, Its Perfect! TYSM Hippo Kids Games for providing us with this amazing game.

5. Their response of "download latest version" is lazy and shows they are only interested in money and not giving users what they paid for.

6. Everytime when The game ends, there will be an ad coming through.

7. Paid for no ads, still getting ads and locked features.

8. Edited to add: the app was downloaded and No Ads purchased immediately after.

9. Something the developer could have checked.

10. I will be pursuing this with Google.

11. Have uninstalled.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Baby Care Game » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Baby Care Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Baby Care Game" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!