Contact My Town Customer Service

Why chat with our AI My Town Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Town.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. thank you my town games.its very good game but please make all games free but its good couse great grapics gameplay and everything altoho i have other games of my town tonight before bed this is what im playing before youtube and all that anyway good game should download by the way im 10 i reconesed these games i think when i was 8 anyway by have a nice dayMy town shopping mall is soo nice, but make sure you make all my town games free please.

2. its is amazing i love it it helps education as a teacher i think so, my students were learning today about the importance of money so i connected my phone with the computer and opened the projecter i did an act with my town mall they loved it and understood the lesson.

3. i took a certificet fot being the fun teacher.

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Town: Restarting the app will resolve most errors.
2. Update the My Town App. Here is how:
   1. On Android goto PlayStore » Search for "My Town" » Open My Town : Shopping Mall » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
3. Clear My Town : Shopping Mall app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
   1. On Android, goto Settings » Apps » Select "My Town : Shopping Mall" » click Storage » click "Clear Cache".
4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working

2. Fix My Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.