Contact My Pretend Mall Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Pretend Mall.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I love the game and I love it even more because you don't have to pay to visit a room because it's all free but the reaspn I'm guving the game 4 stars because when I drag a character to a place and I give her something like I would change the cloth of the character but when I visit another room the cloth changes back to its original cloth that she wear it also happens to things they are holding please fix itThis one is great but the other games you made has ads and need to pay real money its not fair that this is the one who has no ads and not gonna pay money weather you like it or not!!!! You need free all the games!!!!This game is very Fun! Y'all should really try This game but I have a Problem...it's not a big deal tho it's just The skate board can you replace it as a toy store or somethin Anyways It's Still my favorite 💌I like it very much so thats why i rate it 5 stars beacuse the c...

2. Not good.

1. Fix My Pretend Mall Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Pretend Mall: Restarting the app will resolve most errors.
2. Update the My Pretend Mall App. Here is how:
   1. On Android goto PlayStore » Search for "My Pretend Mall" » Open My Pretend Mall - Kids Shopping Center Town Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Pretend Mall » click "UPDATE".
3. Clear My Pretend Mall - Kids Shopping Center Town Games app cache: Clearing cached data will force your app to retrieve the latest data directly from My Pretend Mall servers.
   1. On Android, goto Settings » Apps » Select "My Pretend Mall - Kids Shopping Center Town Games" » click Storage » click "Clear Cache".
4. Check My Pretend Mall app permissions. If any of these permissions required to use your device's features are disenabled, My Pretend Mall might not work.
5. Uninstall and reinstall My Pretend Mall. If nothing else has worked, completely uninstall My Pretend Mall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Pretend Mall not working

2. Fix My Pretend Mall Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Pretend Mall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Pretend Mall not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Pretend Mall may not be able to connect to the Internet when running in the background.