Contact Hippo Customer Service

Why should I report an Issue with Hippo: Airport Profession Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hippo Kids Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tried uninstall & reinstall but no luck.You should play this you kid will have the most funThis game is super fun, This is so recommended to little ones.

2. Thank youI rate this a two because it kept kicking me out after I pressed play!! No fun😠😠 I don't recommend this at all.

3. 😁Fifth is that there are to much as but otherwise it is a good game and I rate it a 4 out of 5 thank you.😆It is good but it is really slowNo good.

4. Thank you so much to the creator of this game and please make more of these educational games.

5. At first i thought it was something she was doing but i tried and it's the app😞 She loves these hippo games but this one had/has a bug or something.

6. But I won't play it ant further because of these problems.My daughter was so let down when this app would only load to the very beginning then as soon as she tried playing it'd close.

7. Let me know if you're aware and if that's been fixed because I'm sure she'd love this game & I'll change rating.

8. I have downloaded mostly half of your games, They are so educational and so fun to play.

9. This game is amazing for kids, loads of ads but safe ads but one ad wasnt.

10. I would rate this 5 but i think you need to make the game better for kids.

11. When i get bored I always play your games.

1. Fix Hippo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hippo: Restarting the app will resolve most errors.
2. Update the Hippo App. Here is how:
   1. On Android goto PlayStore » Search for "Hippo" » Open Hippo: Airport Profession Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hippo » click "UPDATE".
3. Clear Hippo: Airport Profession Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Hippo servers.
   1. On Android, goto Settings » Apps » Select "Hippo: Airport Profession Game" » click Storage » click "Clear Cache".
4. Check Hippo app permissions. If any of these permissions required to use your device's features are disenabled, Hippo might not work.
5. Uninstall and reinstall Hippo. If nothing else has worked, completely uninstall Hippo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hippo not working

2. Fix Hippo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hippo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hippo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hippo may not be able to connect to the Internet when running in the background.