Contact WildSpectra Customer Service

Why should I report an Issue with WildSpectra Mobile Lite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Keith Wiley to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. PLEASE DISREGARD comments complaining about a lack of a menu button. Version 4. 2. 1 has fixed this problem. plus mechanical (pocket) watch regulation (timing machine) ala beat-counting. - 10s max recording (but unlimited real-time analysis). - Limited sampling-rate, transform-size, octave-band options. - Multiple FFT transform-sizes and windowing functions. - Multiple spectrogram views (amplitude, power, dB) and color palettes. - Inverted UI orients primary mic forward for improved audio response.

2. PLEASE READ THE INCLUDED DOCUMENTATION OR EMAIL ME IF YOU HAVE PROBLEMS.

3. The version history has a complete list of recent changes.

1. How can I fix this error Keith?Impressive,as a test i used a Waltham 1857 i am working on with a weak hairspring.I knew from timing against a digital stopwatch it was dropping about 11 minutes a day,sure enough the app shows a loss of 11 mins 24 secs a day which is likely very accurate.Similarly i tested against an Elgin GM Wheeler i have just serviced and knew was very accurate and it shows +3 seconds a day.I will use this tool a lot,it works very well.Thanks for making it available!Tutorial reads like Taiwanese stereo instructions - an unorganized collection of notes, sparse and terse.

2. I've not tried (and do not understand) anything else, but for accurate setting of a mechanical watch it is spot on.I'm always getting "The audio hardware doesn't support current audio sampling rate and sampling size!" error.

3. Useless.many time I try to setup adjust but never works properly or to difficult to use so I do not recommend u just wasting your time....Not compatible with Android 9will not work on my androidThanks to the author I can fix the accuracy of my Hamilton mechanical watch , which is now at 15sec+, and it corresponds to my own measurements.

4. But in the preferences menu it says your hardware supports current sampling rate.

5. As others have noted, using this to regulate a watch requires a VERY quiet room.

6. It did take me a day to figure out how to make it read the watch's tiny audio signals, but finally did it, thank you for the app.

7. I'm impressed by the amount of work that obviously went into programming this, and grateful that the author chose to share.

8. This guy has no Earthly idea how to write directions, thereby rendering a complex piece of software unusable and frustrating.

9. Unless you understand all the complex functions this app provides, you should read the tutorial so you can set it up for that exact purpose.

10. The author notes that the watch-regulating feature was an add-on- well, for an add-on it's pretty slick.

11. Gave up & uninstalled it.This app does only 10 seconds of spectogram and nothing else, not menu not buttons, nothing.

1. Fix WildSpectra Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WildSpectra: Restarting the app will resolve most errors.
2. Update the WildSpectra App. Here is how:
   1. On Android goto PlayStore » Search for "WildSpectra" » Open WildSpectra Mobile Lite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WildSpectra » click "UPDATE".
3. Clear WildSpectra Mobile Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from WildSpectra servers.
   1. On Android, goto Settings » Apps » Select "WildSpectra Mobile Lite" » click Storage » click "Clear Cache".
4. Check WildSpectra app permissions. If any of these permissions required to use your device's features are disenabled, WildSpectra might not work.
5. Uninstall and reinstall WildSpectra. If nothing else has worked, completely uninstall WildSpectra then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WildSpectra not working

2. Fix WildSpectra Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WildSpectra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WildSpectra not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WildSpectra may not be able to connect to the Internet when running in the background.