Contact Kantari Customer Service

Why should I report an Issue with Kantari?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Galder Segurola to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Eskerrik asko Galder, bertsio hau oso ondo geratu zaziu.

1. Fix Kantari Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kantari: Restarting the app will resolve most errors.
2. Update the Kantari App. Here is how:
   1. On Android goto PlayStore » Search for "Kantari" » Open Kantari » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kantari » click "UPDATE".
3. Clear Kantari app cache: Clearing cached data will force your app to retrieve the latest data directly from Kantari servers.
   1. On Android, goto Settings » Apps » Select "Kantari" » click Storage » click "Clear Cache".
4. Check Kantari app permissions. If any of these permissions required to use your device's features are disenabled, Kantari might not work.
5. Uninstall and reinstall Kantari. If nothing else has worked, completely uninstall Kantari then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kantari not working

2. Fix Kantari Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kantari be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kantari not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kantari may not be able to connect to the Internet when running in the background.