Contact Tigo en Línea Customer Service

Why should I report an Issue with Tigo en Línea?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tigo Guatemala to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Al utilizar Tigo en Línea recibirás Beneficios Exclusivos en tus servicios Prepago, Postpago y Residencial. - Cuádruple Saldo Siempre (4X) en todas tus compras desde Q5. 00 con tarjetas de crédito y débito. - Megas GRATIS al comprar Paquetigos de Internet con vigencias de semana quincena o mes con tarjetas de crédito y débito. - Regístrate en Tigo Premios para sumar puntos por tus compras y después cambiarlos por muchos premios. - Afíliate a Débito Automático para mantenerte al día de tus pagos y recibe beneficios adicionales. - Activa y administra tus Aplicaciones o Canales Premium.

2. Para tener una mejor experiencia, recuerda asociar todos tus servicios Tigo prepago, postpago y residencial con correo, redes sociales o teléfono y contraseña. ¡Puedes usar Tigo en Línea incluso sin tener un paquete activo de Internet!

1. It would be nice if the App could work while you were using a VPN however.I know that some people are having trouble with the app, I'd just updated the app and it works perfectly fine, it depends on your data single or were your are, just give it some time to load up.Horrible app.

2. They don't send me bills for my home internet and cable service but they will turn us off with no warning and I will have to pay extra to get the service turned on again.App was working when I first installed it.

3. Definitely recommended.It a good app i put internet and i check how many mega bites i have but when I enter it slow like it take like 10mins just to enter the appDoes the job, does glitch now and again.

4. During these glitch I can't used my internet which is inconvenient.Slow loading, sometimes heard to find what you are looking for.Worst app ever.

5. Sadly will have to delete.Easy to pay, to receive follow ups from Tigo agents, user friendly.

6. If not, you get an error saying that they can’t send you a pin to give you access to your account.

7. Tigo has improved their service, signal and plans.

8. This app is wonderful for keeping an eye on your account, your balances, buying more balance or packages.

9. Use Tigo en línea if you want anythingIt doesn't let me in.

10. Once you shut down the VPN until you’re finished with the app, you can have access with no problems.

11. I have to delete this app now because I have no way to buy myself some internet.

1. Fix Tigo en Línea Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tigo en Línea: Restarting the app will resolve most errors.
2. Update the Tigo en Línea App. Here is how:
   1. On Android goto PlayStore » Search for "Tigo en Línea" » Open Tigo en Línea » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tigo en Línea » click "UPDATE".
3. Clear Tigo en Línea app cache: Clearing cached data will force your app to retrieve the latest data directly from Tigo en Línea servers.
   1. On Android, goto Settings » Apps » Select "Tigo en Línea" » click Storage » click "Clear Cache".
4. Check Tigo en Línea app permissions. If any of these permissions required to use your device's features are disenabled, Tigo en Línea might not work.
5. Uninstall and reinstall Tigo en Línea. If nothing else has worked, completely uninstall Tigo en Línea then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tigo en Línea not working

2. Fix Tigo en Línea Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tigo en Línea be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tigo en Línea not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tigo en Línea may not be able to connect to the Internet when running in the background.