Published by VietJack on Dec 12, 2024

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Why should I report an Issue with VietJack– học tốt, thi online,?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VietJack to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VietJack– học tốt, thi online, image 1 contact VietJack– học tốt, thi online, image 2

About VietJack– học tốt, thi online,

1. VietJack là ứng dụng học trực tuyến hàng đầu với đầy đủ các chức năng như học tốt các môn Toán, lý, hóa, văn, anh, sinh từ tất cả các lớp từ lớp 3 đến lớp 12 bám sát chương trình hiện hành của giáo dục Việt Nam.

2. VietJack là ứng dụng đáp ứng gần hết các nhu cầu của học sinh, từ soạn văn, giải toán, học tốt , hỏi bài, thi trực tuyến, khóa học, livestream....

3. Các bài học được cập nhật liên tục hàng ngày bởi đội ngũ giáo viên giỏi.

4. Hãy tải VietJack để cùng trải nghiệm ứng dụng tuyệt vời này nhé.

5. Mọi ý kiến góp ý xin gửi về email vietjackteam1@gmail.

VietJack Customer Insights

1. Thanks the creator for this useful app! Hope this app keep going better and better!From the past 4 days until now.

2. This app help me so much in my studying! It's very useful for who don't understand the lesson in class.

3. But I like it most at the point that when I don't khow how to do the exercises I can copy it in this app and study it later.

4. U fixed very fast.

5. Thank you.It helps breaking down the lessons for learning.

6. Highly recommended for self learning!My network is good, my phone is good.

7. Vietjack is good.

Steps to Troubleshoot & Fix VietJack Issues

1. Fix VietJack Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VietJack: Restarting the app will resolve most errors.
  2. Update the VietJack App. Here is how:
    1. On Android goto PlayStore » Search for "VietJack" » Open VietJack– học tốt, thi online, » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VietJack » click "UPDATE".
  3. Clear VietJack– học tốt, thi online, app cache: Clearing cached data will force your app to retrieve the latest data directly from VietJack servers.
    1. On Android, goto Settings » Apps » Select "VietJack– học tốt, thi online," » click Storage » click "Clear Cache".
  4. Check VietJack app permissions. If any of these permissions required to use your device's features are disenabled, VietJack might not work.
  5. Uninstall and reinstall VietJack. If nothing else has worked, completely uninstall VietJack then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VietJack not working


2. Fix VietJack Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VietJack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VietJack not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VietJack may not be able to connect to the Internet when running in the background.

Reported Issues