Published by PEASI on Dec 5, 2024

Report an issue with Alertable.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Alertable?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PEASI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Alertable

1. Alertable emergency alerts and mass notifications keep you informed of emergencies and daily incidents in your community, workplace and school.

2. Choose notifications for many locations including home, work, school, cottage, family and friends locations and more.

3. Use Alertable for locations in Canada to stay aware and plan ahead.

4. Check in advance for community events, closures, restrictions, hazards, danger and more. Know before you go.

5. Keep yourself and others informed and up to date with Alertable.

6. Notifications are fast, reliable and easy to see and hear.

7. Personalize notifications by type and severity.

8. Change your locations and other personalized options in Settings, after the fact.

Alertable Customer Insights

1. Works as it should for emergency alertsThank goodness for this app, cause my brand new phone not compatible with wireless emergency alert, but with app get them.Excellent alert app, good control over what notifications you get and how you are notified.Sometimes I do an don't get alerts that would seem relevant to my area, or they are delayed.

2. When you include Sable Island as a possible area for the fire to be located, you lose credibility.The current alert for stoddard creek fire has a map of evacuated area.

3. It also includes emergency alerts from the government and the tests.Keep them coming!! It's better to be misinformed than not at all! Information provided by the police is too vague.

4. I have a good friend who lives in and is very affected by a very smoky area, and so I get all the news I need, to check on him.

5. More people need to download & install this app.Have used this app for over a year and found it to be very informative in letting me know what is happening around me as far as weather, highway, and air quality conditions.

6. Best part is the app allows you to opt in or out of the types of alerts you want to receive.I feel so much better receiving regular alerts.

7. Easy to navigate and read alerts.

8. Alerts are nicely detailed and understandable.

9. Mostly environmentable & climatological events, but I also just received an alert for someone carrying a firearm in my vicinity.

10. Please, narrow it down to the specific area affected.

11. My sons farm is in the red area on the map and the fire is nowhere near there yet.

Steps to Troubleshoot & Fix Alertable Issues

1. Fix Alertable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alertable: Restarting the app will resolve most errors.
  2. Update the Alertable App. Here is how:
    1. On Android goto PlayStore » Search for "Alertable" » Open Alertable » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alertable » click "UPDATE".
  3. Clear Alertable app cache: Clearing cached data will force your app to retrieve the latest data directly from Alertable servers.
    1. On Android, goto Settings » Apps » Select "Alertable" » click Storage » click "Clear Cache".
  4. Check Alertable app permissions. If any of these permissions required to use your device's features are disenabled, Alertable might not work.
  5. Uninstall and reinstall Alertable. If nothing else has worked, completely uninstall Alertable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alertable not working


2. Fix Alertable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alertable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alertable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alertable may not be able to connect to the Internet when running in the background.

Reported Issues