Contact Minno Customer Service

Why should I report an Issue with Minno - Kids Bible Videos?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Minno Kids to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Super shady.What my kids do watch on here, I make sure it's biblical and the majority of what I find is biblical! I love this app, but it would be amazing if there were more Christian ABC, colors, numbers learning type shows or short movies on here as well.

2. We might cancel and demand a refund if it isn't fixed soon, which is a shame because we love the contentUPDATE (5 STARS) Works great and the content is awesome! Thank you.

3. The app is put together well, no crashing or lagging and it's easy to make different profiles.My kids each have Bible based shows for entertainment and education now that they enjoy instead of just junk videos that they were gravitating to before we found Minno.

4. Well the content is great, kids love almost everything that's available.

5. :-(Instant customer service feedback, to include personal response to feature request of categorizing this app as a Family Library app, so as to be able to install on multiple devices' individual accounts without paying for multiple subscriptions.

6. Great worship songs, jokes and Bible lessons.Great service, if you don't want to worry about what's being said or any inappropriate situations, like we do.

7. I like some of the christian-themed and non-christian themed shows on here like Guitar and Drum show, but more biblical kid friendly shows, especially for 1-3 year olds might make this review go to 5 stars.

8. The only thing I don't like is the cost, I can't afford this every month but when I can I definitely use it!Minno has a very wide selection of some wonderful programs that kids can watch for hours and it's very decently priced.

9. I can only hope they continue to upload more.Run away! Don't give them your credit card info! We had multiple problems using this (both on the app and the website), so we canceled.

10. But an overall safe Christian kids app.I love the stories and animations.

11. Now we have to select the next episode every single time, and when several of the shows are only 5 or 6 minutes long, it's extremely annoying.

1. Fix Minno Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Minno: Restarting the app will resolve most errors.
2. Update the Minno App. Here is how:
   1. On Android goto PlayStore » Search for "Minno" » Open Minno - Kids Bible Videos » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Minno » click "UPDATE".
3. Clear Minno - Kids Bible Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Minno servers.
   1. On Android, goto Settings » Apps » Select "Minno - Kids Bible Videos" » click Storage » click "Clear Cache".
4. Check Minno app permissions. If any of these permissions required to use your device's features are disenabled, Minno might not work.
5. Uninstall and reinstall Minno. If nothing else has worked, completely uninstall Minno then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Minno not working

2. Fix Minno Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Minno be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Minno not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Minno may not be able to connect to the Internet when running in the background.