Published by JBaby on Oct 21, 2024

Report an issue with Kid Video.
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Why should I report an Issue with Kid Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JBaby to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Kid Video

1. Kid Songs Video offline free for kids and toddlers has selected top kids rhymes, baby videos, nursery songs, kids learning songs, nursery rhymes, and baby songs in one kid's safe app.

2. English is important language for kids development, and learning while playing is the best fun and effectively way for your kids to learn basic English easy. * English Alphabet: is designed for kids to teach them all 26 English letters of alphabet.

3. Kids and toddlers can enjoy baby songs, rhymes & offline videos any place any time without the need of data/internet connection.

4. With this free app, kids can recognize English Alphabet, animals, fruits, color, food, numbers... and learn their English name in easy way.

5. In mini game, kids can practice phonics English, help kids remember vocabulary better.

6. All nursery rhymes and kids songs are supported across wide ranges of devices.

7. One word will be automatically pronounced, kids have to listen what is it, then choose true image by touching screen.

8. Learning by image brings better results. * Animals: lots of cute animals. * Careers: with this section, kids can know more about careers as doctor, firemen, farmer...

9. Specially, this English for kids has a mini game.

10. So, through this sounds game your kids can learn and remember new word better and pronounce correctly.

11. All nursery rhymes and kids videos are COMPLETELY FREE.

Kid Video Customer Insights

1. video playing option is a bit slow in playing which needs to be improvedokay really people?? I get this is game for my toddler and he clicks the food category and the last thing on there is beer! why in the world does a toddler need to know what beer is???!!!! this is terrible and I will not recommend this to any parent! who ever created this is a horrible person to teach kids beer is part of a food group.

2. This is a very important app after abc kids even the toddlers can get benefited through this app I have a three and half year old daughter she has been learning through the Android phone learning apps from the very beginning and I have been noticing radical changes in her.useful and secure for kids as only selected videos are played.

3. Very irritating.Fantastic app and educative to kidsFirst time trying this with my 2year old and it is helping him learn and he loves it lots of fun!!! Recommend!!it is so good to my childrenI love this app.

4. terrible terrible!!!!!!This is so very good app! This was good for my little 2 years old cousin's child.

5. My reason for not giving u 5stars is because u can't download or watch the video without internet.

6. Very good for my 2 years son for learn.

7. Download and make your little one enjoy! You will not regret, i'm telling you❤Not working properly.

8. The sound automatically becomes mute.

Steps to Troubleshoot & Fix Kid Video Issues

1. Fix Kid Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kid Video: Restarting the app will resolve most errors.
  2. Update the Kid Video App. Here is how:
    1. On Android goto PlayStore » Search for "Kid Video" » Open Kid Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kid Video » click "UPDATE".
  3. Clear Kid Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Kid Video servers.
    1. On Android, goto Settings » Apps » Select "Kid Video" » click Storage » click "Clear Cache".
  4. Check Kid Video app permissions. If any of these permissions required to use your device's features are disenabled, Kid Video might not work.
  5. Uninstall and reinstall Kid Video. If nothing else has worked, completely uninstall Kid Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kid Video not working


2. Fix Kid Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kid Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kid Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kid Video may not be able to connect to the Internet when running in the background.

Reported Issues