Contact Jason's Deli Customer Service

Why should I report an Issue with Jason's Deli?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jason's Deli to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We ended up just going to order in person after wasting so much time on the app.The update no longer allows me to reorder my previous order, doesn't allow me to save my credit card for easy reorder, and the time of order constantly times out.

2. Really hope you do something soon to fix the problem.This app is impossible!! I literally just put it on my phone and it immediately screwed up! Keeps telling me to change my password that I just created, sends me to the link but will not open!! No thanks!The app will not let you log in after creating an account and locks your account out.

3. It's bad enough that the store tends to overlook things on the order, but the last two updates have made it a hassle to even use.

4. I usually stick with a routine order, but every time I go back, they've changed something and it's become asinine.

5. Screenshots are very helpful when sharing the order details and information with other people for picking up an order.

6. Had to create it in the build your own feature which is frustratingI'm rating one star because there's no way for me to see my order once it's been placed.

7. Otherwise I love Jason's Deli & app makes it much faster to order.

8. I can see the amount of deli dollars I've earned and order number.

9. Doesn't send out email notifications, so either you call the store to make sure they got it (defeating the purpose of the app, aka not having to call the store) or cross your fingers.

10. I was able to build an order eventually, but then it wouldn't even let me submit the order.

11. Though what's on the order is not available anymore.

1. Fix Jason's Deli Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jason's Deli: Restarting the app will resolve most errors.
2. Update the Jason's Deli App. Here is how:
   1. On Android goto PlayStore » Search for "Jason's Deli" » Open Jason's Deli » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jason's Deli » click "UPDATE".
3. Clear Jason's Deli app cache: Clearing cached data will force your app to retrieve the latest data directly from Jason's Deli servers.
   1. On Android, goto Settings » Apps » Select "Jason's Deli" » click Storage » click "Clear Cache".
4. Check Jason's Deli app permissions. If any of these permissions required to use your device's features are disenabled, Jason's Deli might not work.
5. Uninstall and reinstall Jason's Deli. If nothing else has worked, completely uninstall Jason's Deli then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jason's Deli not working

2. Fix Jason's Deli Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jason's Deli be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jason's Deli not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jason's Deli may not be able to connect to the Internet when running in the background.