Published by Jarir Bookstore on Jul 18, 2024

Report an issue with Jarir Reader.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Jarir Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jarir Bookstore to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Jarir Reader Customer Insights

1. The rest of app features working good.My experience so far is bad.. I purchased a book from the website then downloaded the app using same account linked to Twitter but didn't find the book! Also can't read the book from the website so it's kind of like taking my money without receiving the product! Just a shame to have such service from big library and publisher like Jarir.Super convenient to read on my phone (nova 3i) and my ipad pro.. Absolutely love how it picks up where the last page I've read on both devices ❤️ But there is alot of typos (missing letters) in the book that am currently reading صراع العروش.. Hope it'll be fixed soonFinally! I found the best app on mobile for reading 😍 It motivates you to read with many options, regarding fonts, music, themes...etc. Thanks Jarir for this brilliant app ❤️ I can now read whenever or wherever I want 👍🏼Amazing app for reading English and...

2. only one suggestion , i hope when i make search for book in any category that i can refine the search by ( newest,best selling,avg.

3. review.... etc.)I have cancelled my Telecom prepaid package and started reading books, when I am outside the home.

4. Landscape mode doesn't work well because of navigation bar continue appear in the screen.

5. I hope this issue will be solved.

Steps to Troubleshoot & Fix Jarir Reader Issues

1. Fix Jarir Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jarir Reader: Restarting the app will resolve most errors.
  2. Update the Jarir Reader App. Here is how:
    1. On Android goto PlayStore » Search for "Jarir Reader" » Open Jarir Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jarir Reader » click "UPDATE".
  3. Clear Jarir Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Jarir Reader servers.
    1. On Android, goto Settings » Apps » Select "Jarir Reader" » click Storage » click "Clear Cache".
  4. Check Jarir Reader app permissions. If any of these permissions required to use your device's features are disenabled, Jarir Reader might not work.
  5. Uninstall and reinstall Jarir Reader. If nothing else has worked, completely uninstall Jarir Reader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jarir Reader not working


2. Fix Jarir Reader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jarir Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jarir Reader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jarir Reader may not be able to connect to the Internet when running in the background.

Reported Issues